On Sep 20, 2006, at 12:53 PM, Rogelio Serrano wrote:

On 9/20/06, Holden Hao <[EMAIL PROTECTED]> wrote:

I am currently studying about the reasons behind people's resistance to change brought about the introduction of technology. The case mentioned by Danny Ching below is interesting. I would like to know why this projected failed and if there are things that are needed so that the failure can be avoided. Perhaps we can all learn from this. I have questions below and I
hope some other people here can talk about their experiences.

> >From my experience as a migration specialist, I can assure you that
> even if your target users are already convinced of FOSS superiority
> both in security and stability, they will prefer to stick with
> Windows.
>
> Actual Case: After using Linux and OpenOffice, the users found that it
> was such a "chore" to learn how to adjust to OpenOffice, that they
> requested a transfer back to Windows and MS Office. Opting to pay
> instead of learn.


this is a ui issue and it proves that just cloning the ms ui is not
the key to adoption. a much simpler and more intuitive ui is needed.

i think the foss developers are as out of touch of user issues as the
M$ developers are.

The key here is gradual change. Subjecting users to Linux *AND* OpenOffice.org Office suite is like giving a driver who is used to using an automatic car with power steering a stick shift with no power steering. Introduce one first and in this case, OpenOffice.org Office on Windows before changing the OS when they are familiar with the office suite - believe me, they will not notice it much. :P
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