Based on experience, what management looks for is long term support.
If a stable company (ex. IBM, Oracle, Accenture, etc.) offers support
for OSS then we get it. Less cost in buying the software, and the
support company rakes in money for customizations. :)

On 3/31/11, Rogelio Serrano <[email protected]> wrote:
> On Thu, Mar 31, 2011 at 2:15 PM, Drexx Laggui [personal]
> <[email protected]> wrote:
>> 31Mar2011 (UTC +8)
>>
>> In the corporate environment, a lot of executives and business owners
>> are close-minded about open-source. They say that the Total Cost of
>> Ownership (TCO) is higher for open-source application than for
>> commercial proprietary software, it's hard to get technical support,
>> and that they'd waste too much time on vulnerability mailing lists.
>>
>> I argue that the same issues for both open-source and proprietary
>> software are the *same.* But to talk in their language, you'd have to
>> present open-source as part of the enterprise's investment portfolio,
>> and manage IT just as they would for other types of assets. Here's a
>> tool that I use to help organize my arguments for open-source:
>>
>> http://www.isaca.org/Journal/Past-Issues/2008/Volume-3/Documents/jpdf0803-using-cobiT-4.1.pdf
>>
>>
>>
>
> Good luck!
>
> Been there done that. Its really very hard for traditional businessmen
> to see any value in using open source. If a business does not
> collaborate in open source then they cannot do business with or use
> open source.
>
> --
> quarq consulting: agile, open source
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