There have been occasional inquiries here about isp choices. I recently had problems connecting, and 'tho suspecting my modem, I emailed dslnorthwest's support to ensure that they had no problems. Their response:
Denis, Thankfully we have not had any outages with our part of the network in a very long time. If you find you need to power-cycle your modem frequently in order to get it to sync up to Qwest (solid DSL light) it is likely the modem is failing. If power-cycling the modem does not cause your modem to sync (the DSL light only flashes) then there is likely an outage with Qwest. You may call Qwest at 800-247-7285 anytime to troubleshoot if it appears to be a Qwest issue. Otherwise, feel free to call us at 503-279-9375 during our office hours from Our 8:30am-8:00pm, M-F; 10:00am-3:00pm, Sat. Regards, David Now maybe those here with more knowledge than I have would not need the help they provided me, but I appreciated the usefulness and completeness of their response. It has been rare that I have needed to contact their support, but when I have, this type of response is typical. -Denis _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
