Something that has served me well is to stop assuming I know what the problem is/might-be, and start asking questions. Ask simple questions. Get the other person to teach you about whats going on, how, when, any ideas they have on why (they use the system on a regular basis, they are more apt to know what is normal and what isn’t). Perhaps this will help you gather enough information that you can then start forming questions for google, or even other people.
> On Jan 6, 2018, at 4:41 PM, Richard Owlett <rowl...@cloud85.net> wrote: > > I abandoned WindowsXP a long time ago. > My brother, without a single geek chromosome, uses Windows 10. > > His computer is emitting beeps at times other than POST. > > I sent him what I thought would be useful links [including generic links for > a Windows user to determine what BIOS their computer had]. > > In a follow-up phone call I discovered he was using Windows10. > I also discovered that we speak different "languages". > > I suspect my underlying question is "How can a reasonably competent Linux > user communicate with a mass market Windows user?" > > Please: > 1. tell me "Where to go" ;/ <*LOL*> > 2. what research should I be doing? > > *IOW* How can I do for my brother what many have done for me *??????* > > TIA > > > _______________________________________________ > PLUG mailing list > PLUG@pdxlinux.org > http://lists.pdxlinux.org/mailman/listinfo/plug > > -- Louis Kowolowski lou...@cryptomonkeys.org Cryptomonkeys: http://www.cryptomonkeys.com/ Making life more interesting for people since 1977 _______________________________________________ PLUG mailing list PLUG@pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
