FWIIW, I found that on other video calls that sometimes the system sets the
input audio to the default. But it gives me the option to select the
microphone on the camera, which is a usb-connected Logitech.  So in the
system settings, sound, I select the one I want.  Running Ubuntu.  This may
have no bearing on your problem.

On Wed, Jun 3, 2020 at 5:45 PM Mike C. <mconno...@gmail.com> wrote:

> Rich - Just to set the table for future troubleshooting, I noticed the only
> thing consistent in all your emails is you're only getting faulty audio
> through the left channel with mp3 playback through Audacity, and
> RingCentral Test con-call.
>
> Thus far you can't verify basic functionality of the headset. That's a real
> problem because the problem could be in the headset, the soundcard/ports or
> in the audio software subsystem alsamixer/pulseaudio.
>
> My very naive understanding is that Pulseaudio is a "wrapper" and doesn't
> talk directly to hardware. In the past when I had uudio issues with Debian,
> I always went straight to alsamixer.
>
> Here's a link to the troubleshooting manual for ALSA. I found some
> interesting and potentially helpful information there regarding capturing
> and setting default devices and audio quality. I'd take a look through it
> and if you don't feel comfortable digging into stuff and running the
> commands on your own, perhaps you and Ben can run through some of them
> together.
>
>
> https://wiki.archlinux.org/index.php/Advanced_Linux_Sound_Architecture/Troubleshooting#Crackling_sound_through_mini-jack_.28headphones_connector.29
>
>
>
>
>
>
> On Wed, Jun 3, 2020 at 5:06 PM Michael Dexter <dex...@pdxlinux.org> wrote:
>
> > Hey all,
> >
> > I welcome you to peacefully self-organize this month as I am tied up
> > with another virtual conference.
> >
> > Enjoy!
> >
> > Michael
> > _______________________________________________
> > PLUG mailing list
> > PLUG@pdxlinux.org
> > http://lists.pdxlinux.org/mailman/listinfo/plug
> >
> _______________________________________________
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