On Mon, Oct 10, 2022 at 1:53 PM Rich Shepard <rshep...@appl-ecosys.com> wrote:
> I want to add another DNS record for my web host, one that allows access to > the site using https://appl-ecosys.com in addition to the current > https://www.appl-ecosys.com. My long chat with a namecheap tech didn't > provide me with the answer. > > Here's a summary of the current DNS records (IP addresses redacted): > Type Host Value > A record @ Office static IP address > A record mail Office static IP address > A record www Web site host IP address > TXT record @ v=spf1@office static IP address > TXT record @ v=spf2@office static IP address > > you're missing the MX record from this list. it definitely exists, so the fact that you're not listing it here suggests that your info from your DNS hosting provider is incomplete. the MX records control where mail gets delivered. not the A record. so changing the A record from the office IP to the web host IP will not break your email service. -wes