On Mon, 2013-01-07 at 10:45 -0700, Michael Torrie wrote: > What are peoples' experiences with warranties on personal laptops? Did > you have to send them away? Were you hassled? Charged money when you > shouldn't have been? Excuses made for not honoring the warranty (you > dropped it didn't you)?
My experience with Lenovo was both good and bad. Good: hassle free. Bad: don't bother paying for on site repair, they'll just send a screwdriver monkey. It took 2 guys 3 visits before Lenovo had me mail it in. (Never did figure out where the extra screws came from.) Could have saved myself a lot of trouble by shipping it in to start. /* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
