I was asked to post this to the PLUG mailing list.
IT OPERATIONS MANAGER
We are looking for an IT Operations Manager to advance the IT
initiatives in our six offices and two data centers in the US and
offshore. Our ideal candidate will have a working knowledge of Linux
system administration, IT Security, LAN/WAN networking, enterprise
scalability, vendor relations, helpdesk management and offshore team
leadership. This position will report to the CIO.
RESPONSIBILITIES:
- Design and implement short and longterm strategic plans to ensure
infrastructure capacity meets existing and future requirements.
-Develop, implement, and maintain policies, procedures, and associated
training plans for infrastructure administration and project management.
- Participate in the development of IT strategies in collaboration with
the executive team.
- Conduct research and make recommendations on products, services,
protocols, and standards in support of all infrastructure procurement
and development efforts.
- Prepare RFPs, bid proposals, contracts, scope of work reports, and
other documentation for infrastructure projects and associated efforts.
- Negotiate with vendors, outsourcers, and contractors to secure
infrastructurespecific products and services.
- Assist with the planning and deployment of infrastructure security
measures.
- Manage and set priorities for the design, maintenance, development,
and evaluation of all infrastructure systems, including LANs, WANs,
Internet, intranet, security, wireless implementations, and so on.
- Conduct feasibility studies for various upgrade projects,
improvements, and other conversions.
- Define hardware and software standards in conjunction with owners and
stakeholders.
- Test network performance and provide network performance statistics
and reports; develop strategies for maintaining network infrastructure.
- Test server performance and provide network performance statistics
and reports; develop strategies for maintaining server infrastructure.
- Establish and maintain regular written and inperson communications
with the organization’s executives, decisionmakers, stakeholders,
department heads, and end users regarding pertinent infrastructure
activities.
- Practice IT asset management, including maintenance of component
inventory and related documentation.
- Direct and administrate a contingent of network analysts and
technicians, and where necessary, conduct performance reviews and
corrective action.
- Mentor and guide the IT technical across the organization, both in US
and India
REQUIRED QUALIFICATIONS
- Bachelor’s Degree in Computer Science (or equivalent) required
- PM and/or ITIL Certification preferred
- Network and information security credentials a plus
- At least 7 years’ experience in a Technical IT Leadership role,
including managing multiple teams and technical environments.
- Progressive experience with significant exposure to multiple
Infrastructure technology platforms and demonstrated leadership ability
on a global basis.
- Certified and recognized expert in multiple technologies
(communications, data storage), processes, and/or methodologies.
- Global team management and project experience required.
- Experience should be in the Infrastructure area with a focus on
Technical Architecture (Including Client, Network, & Data Center
solutions), Project Management, and Identity Management.
- Previous technical and leadership experience in all of these areas are
required. Strong teambuilding skills, including managing international
resources, leading via influence, and global project delivery.
- Significant knowledge of Directory and Identity Management solutions
is required.
- Exceptional knowledge of service and application delivery (ITIL
based), as well as successful service level agreement accomplishments
(Incident management including methodical troubleshooting of hardware,
network outages, and routing).
- Extensive knowledge of industry leading infrastructure monitoring,
auditing and logging utilities and applications, including deployment,
maintenance and reporting.
- Experience in interpreting the applicability of local and federal
laws/regulations to company operations
- Working knowledge of command line Linux Systems Administration and
Networking
- Mastery of networking protocols (IP, TCP, UDP, HTTP, SSL, DNS, SMTP,
etc.)
- Experience with IT security and IT auditing (SOC1, PCI, etc)
WORK SCHEDULE AND LOCATION:
- Fulltime, generally Monday – Friday
- Must be willing and able to work nights and weekends as needed
- Must be able to be oncall night and day to address issues
COMPENSATION:
- DOE
- Paid Vacation and Paid Holidays
BENEFITS PACKAGE:
- 401k with matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Flexible Spending Account
- Shortterm and longterm disability
- Free gym membership
APPLICATION INSTRUCTIONS:
If you meet the above criteria, send your resume to
[email protected]. Include ‘IT Operations Manager’ in the
subject line, with a description of why you would be the best candidate
for this job in the body of the email. Property Solutions participates
in E-Verify.
ABOUT US:
Currently serving more than 20,000 apartment communities across the
U.S., Property Solutions offers a variety of web-based software tools
for leasing, rent collection, marketing, and management, all on one
platform. The Utah-based company has seen exponential growth since its
founding in 2003 and currently partners with 28 of America’s 50 largest
property management companies. Property Solutions employs more than 300
professionals across the nation, including offices in Lehi, Provo, and
Dallas. For more information, go to http://www.propertysolutions.com.
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