Mike - Thanks! That's great to hear. I figured that there must have been a limit to our free hosting that we hit. It would be great to have a consistent point of contact, and we should do some stuff on the PLUG end to have consistent contact info as leadership changes.
Steve On Mon, Feb 24, 2020 at 3:17 PM <[email protected]> wrote: > i hadn't heard anything about bluehost stopping providing this hosting but > i also don't hear all conversations at work. i mentioned this to some > coworkers who would be able to look into this. this is a reply i was given > by a director and asked to pass along. > > """ > Steve, > > Our apologies; that was definitely a bug. We've tracked down the problem > to a piece of our billing code that incorrectly tried to renew the > plug.org account as a paid account rather than a valued partner account. > > We've corrected that bug, ensured your account is once again renewing at > no cost correctly, and added a specific check for this type of error to our > ever expanding test suites. > """ > > he also said "I'm trying to get them a consistent point of contact with > the Affiliate team" in the same chat. i'll follow up on this and find out > who that contact will be. i wanted to get a reply out so people don't get > too worked up before a short deadline. > > it would probably still be a good idea to get DNS ownership figured out > and i'm not going to say PLUG shouldn't look at other options that might > fit the groups needs in the future. this was an oops though and should be > resolved now. this probably fixed a problem for some other customers as > well and this let us catch and fix that. > > mike > > On Mon, Feb 24, 2020, at 11:00 AM, Steve Meyers wrote: > > Bluehost has been kindly providing a server for PLUG for many years. > > Yesterday, I received an email from them saying that the server will be > > shut down on Thursday if we don't pay the $150 that is due for this > month. > > I assume it would be $150 per month after that. Obviously, that's not an > > option. > > > > Unfortunately, the person who was our contact at Bluehost (Jared Smith) > is > > no longer working there. To compound the issue, the domain is owned by > Ryan > > Simpkins, who I haven't had contact with in several years, so even if I > set > > up a new server, I would not have a way to point the DNS at it. > > > > I will make sure we have a full backup of the mailing list before > Thursday, > > and hope for the best from there. I'm sure this will all get worked out > one > > way or another, but I'm not sure it will happen by Thursday. > > > > Thanks! > > Steve > > > > /* > > PLUG: http://plug.org, #utah on irc.freenode.net > > Unsubscribe: http://plug.org/mailman/options/plug > > Don't fear the penguin. > > */ > > > > /* > PLUG: http://plug.org, #utah on irc.freenode.net > Unsubscribe: http://plug.org/mailman/options/plug > Don't fear the penguin. > */ > /* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
