Describe the problem in more detail as that can indicate the source
ofthe problem

For example.

1. Stuttering with no loss of content (i.e. gaps but audio is
continuous)  usually means a problem with SC server or connection
between SC and SB

2. Stuttering with loss of content (i.e. gaps but audio is missing)
usually means a problem between SC and BBC.


-- 
bpa
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