You need to check the URLs of the stream carefully and the format that
is displayed on the WebUI - so that there is an accurate description
which protocols and format have the problem. 

rtmp - Flash/AAC or Flash/MP3
http - can be MP3 or WMA
mms  - WMA

Can you now clarify
1. Are the Live broadcasts using http or mms ?  and is the format WMA
or something else ?

2. What format is World service  WMA or other ?

3. WHat were you using to play "Listen Again" on SSOTS 3.8 - AlienBBC
or BBCiPlayer and if BBCiPlayer what version ?


-- 
bpa
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