http://www.wired.com/2014/08/edward-snowden/



The message arrives on my “clean machine,” a MacBook Air loaded only with a
sophisticated encryption package. “Change in plans,” my contact says. “Be
in the lobby of the Hotel ______ by 1 pm. Bring a book and wait for ES to
find you.” ¶ ES is Edward Snowden, the most wanted man in the world. For
almost nine months, I have been trying to set up an interview with
him—traveling to Berlin, Rio de Janeiro twice, and New York multiple times
to talk with the handful of his confidants who can arrange a meeting. Among
other things, I want to answer a burning question: What drove Snowden to
leak hundreds of thousands of top-secret documents, revelations that have
laid bare the vast scope of the government’s domestic surveillance
programs? In May I received an email from his lawyer, ACLU attorney Ben
Wizner, confirming that Snowden would meet me in Moscow and let me hang out
and chat with him for what turned out to be three solid days over several
weeks. It is the most time that any journalist has been allowed to spend
with him since he arrived in Russia in June 2013. But the finer details of
the rendezvous remain shrouded in mystery. I landed in Moscow without
knowing precisely where or when Snowden and I would actually meet. Now, at
last, the details are set.



Edward Snowden, June 13, 2014.

I am staying at the Hotel Metropol, a whimsical sand-colored monument to
pre-revolutionary art nouveau. Built during the time of Czar Nicholas II,
it later became the Second House of the Soviets after the Bolsheviks took
over in 1917. In the restaurant, Lenin would harangue his followers in a
greatcoat and Kirza high boots. Now his image adorns a large plaque on the
exterior of the hotel, appropriately facing away from the symbols of the
new Russia on the next block—Bentley and Ferrari dealerships and luxury
jewelers like Harry Winston and Chopard.

I’ve had several occasions to stay at the Metropol during my three decades
as an investigative journalist. I stayed here 20 years ago when I
interviewed Victor Cherkashin, the senior KGB officer who oversaw American
spies such as Aldrich Ames and Robert Hanssen. And I stayed here again in
1995, during the Russian war in Chechnya, when I met with Yuri Modin, the
Soviet agent who ran Britain’s notorious Cambridge Five spy ring. When
Snowden fled to Russia after stealing the largest cache of secrets in
American history, some in Washington accused him of being another link in
this chain of Russian agents. But as far as I can tell, it is a charge with
no valid evidence.

I confess to feeling some kinship with Snowden. Like him, I was assigned to
a National Security Agency unit in Hawaii—in my case, as part of three
years of active duty in the Navy during the Vietnam War. Then, as a
reservist in law school, I blew the whistle on the NSA when I stumbled
across a program that involved illegally eavesdropping on US citizens. I
testified about the program in a closed hearing before the Church
Committee, the congressional investigation that led to sweeping reforms of
US intelligence abuses in the 1970s. Finally, after graduation, I decided
to write the first book about the NSA. At several points I was threatened
with prosecution under the Espionage Act, the same 1917 law under which
Snowden is charged (in my case those threats had no basis and were never
carried out). Since then I have written two more books about the NSA, as
well as numerous magazine articles (including two previous cover stories
about the NSA for WIRED), book reviews, op-eds, and documentaries.

But in all my work, I’ve never run across anyone quite like Snowden. He is
a uniquely postmodern breed of whistle-blower. Physically, very few people
have seen him since he disappeared into Moscow’s airport complex last June.
But he has nevertheless maintained a presence on the world stage—not only
as a man without a country but as a man without a body. When being
interviewed at the South by Southwest conference or receiving humanitarian
awards, his disembodied image smiles down from jumbotron screens. For an
interview at the TED conference in March, he went a step further—a small
screen bearing a live image of his face was placed on two leg-like poles
attached vertically to remotely controlled wheels, giving him the ability
to “walk” around the event, talk to people, and even pose for selfies with
them. The spectacle suggests a sort of Big Brother in reverse: Orwell’s
Winston Smith, the low-ranking party functionary, suddenly dominating
telescreens throughout Oceania with messages promoting encryption and
denouncing encroachments on privacy.

Of course, Snowden is still very cautious about arranging face-to-face
meetings, and I am reminded why when, preparing for our interview, I read a
recent *Washington Post* report. The story, by Greg Miller, recounts daily
meetings with senior officials from the FBI, CIA, and State Department, all
desperately trying to come up with ways to capture Snowden. One official
told Miller: “We were hoping he was going to be stupid enough to get on
some kind of airplane, and then have an ally say: ‘You’re in our airspace.
Land.’ ” He wasn’t. And since he disappeared into Russia, the US seems to
have lost all trace of him.

I do my best to avoid being followed as I head to the designated hotel for
the interview, one that is a bit out of the way and attracts few Western
visitors. I take a seat in the lobby facing the front door and open the
book I was instructed to bring. Just past one, Snowden walks by, dressed in
dark jeans and a brown sport coat and carrying a large black backpack over
his right shoulder. He doesn’t see me until I stand up and walk beside him.
“Where were you?” he asks. “I missed you.” I point to my seat. “And you
were with the CIA?” I tease. He laughs.

[image: http://www.wired.com/wp-content/uploads/2014/08/PQ_1.svg]

Snowden is about to say something as we enter the elevator, but at the last
moment a woman jumps in so we silently listen to the bossa nova classic
“Desafinado” as we ride to an upper floor. When we emerge, he points out a
window that overlooks the modern Moscow skyline, glimmering skyscrapers
that now overshadow the seven baroque and gothic towers the locals call
Stalinskie Vysotki, or “Stalin’s high-rises.” He has been in Russia for
more than a year now. He shops at a local grocery store where no one
recognizes him, and he has picked up some of the language. He has learned
to live modestly in an expensive city that is cleaner than New York and
more sophisticated than Washington. In August, Snowden’s temporary asylum
was set to expire. (On August 7, the government announced that he’d been
granted a permit allowing him to stay three more years.)

Entering the room he has booked for our interview, he throws his backpack
on the bed alongside his baseball cap and a pair of dark sunglasses. He
looks thin, almost gaunt, with a narrow face and a faint shadow of a
goatee, as if he had just started growing it yesterday. He has on his
trademark Burberry eyeglasses, semi-rimless with rectangular lenses. His
pale blue shirt seems to be at least a size too big, his wide belt is
pulled tight, and he is wearing a pair of black square-toed Calvin Klein
loafers. Overall, he has the look of an earnest first-year grad student.

Snowden is careful about what’s known in the intelligence world as
operational security. As we sit down, he removes the battery from his cell
phone. I left my iPhone back at my hotel. Snowden’s handlers repeatedly
warned me that, even switched off, a cell phone can easily be turned into
an NSA microphone. Knowledge of the agency’s tricks is one of the ways that
Snowden has managed to stay free. Another is by avoiding areas frequented
by Americans and other Westerners. Nevertheless, when he’s out in public
at, say, a computer store, Russians occasionally recognize him. “Shh,”
Snowden tells them, smiling, putting a finger to his lips.

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[image: http://www.wired.com/wp-content/uploads/2014/08/D_drop4.svg]Despite
being the subject of a worldwide manhunt, Snowden seems relaxed and upbeat
as we drink Cokes and tear away at a giant room-service pepperoni pizza.
His 31st birthday is a few days away. Snowden still holds out hope that he
will someday be allowed to return to the US. “I told the government I’d
volunteer for prison, as long as it served the right purpose,” he says. “I
care more about the country than what happens to me. But we can’t allow the
law to become a political weapon or agree to scare people away from
standing up for their rights, no matter how good the deal. I’m not going to
be part of that.”

Meanwhile, Snowden will continue to haunt the US, the unpredictable impact
of his actions resonating at home and around the world. The documents
themselves, however, are out of his control. Snowden no longer has access
to them; he says he didn’t bring them with him to Russia. Copies are now in
the hands of three groups: First Look Media, set up by journalist Glenn
Greenwald and American documentary filmmaker Laura Poitras, the two
original recipients of the documents; *The Guardian* newspaper, which also
received copies before the British government pressured it into
transferring physical custody (but not ownership) to *The New York Times*;
and Barton Gellman, a writer for *The Washington Post*. It’s highly
unlikely that the current custodians will ever return the documents to the
NSA.

Edward Snowden explains in his own words why he decided to reveal secret
details of the domestic surveillance being conducted by US intelligence
services. [image:
http://www.wired.com/wp-content/themes/wired/assets/images/[email protected]]
Platon

That has left US officials in something like a state of impotent
expectation, waiting for the next round of revelations, the next diplomatic
upheaval, a fresh dose of humiliation. Snowden tells me it doesn’t have to
be like this. He says that he actually intended the government to have a
good idea about what exactly he stole. Before he made off with the
documents, he tried to leave a trail of digital bread crumbs so
investigators could determine which documents he copied and took and which
he just “touched.” That way, he hoped, the agency would see that his motive
was whistle-blowing and not spying for a foreign government. It would also
give the government time to prepare for leaks in the future, allowing it to
change code words, revise operational plans, and take other steps to
mitigate damage. But he believes the NSA’s audit missed those clues and
simply reported the total number of documents he touched—1.7 million.
(Snowden says he actually took far fewer.) “I figured they would have a
hard time,” he says. “I didn’t figure they would be completely incapable.”

Asked to comment on Snowden’s claims, NSA spokesperson Vanee Vines would
say only, “If Mr. Snowden wants to discuss his activities, that
conversation should be held with the US Department of Justice. He needs to
return to the United States to face the charges against him.”

Snowden speculates that the government fears that the documents contain
material that’s deeply damaging—secrets the custodians have yet to find. “I
think they think there’s a smoking gun in there that would be the death of
them all politically,” Snowden says. “The fact that the government’s
investigation failed—that they don’t know what was taken and that they keep
throwing out these ridiculous huge numbers—implies to me that somewhere in
their damage assessment they must have seen something that was like, ‘Holy
shit.’ And they think it’s still out there.”

Yet it is very likely that no one knows precisely what is in the mammoth
haul of documents—not the NSA, not the custodians, not even Snowden
himself. He would not say exactly how he gathered them, but others in the
intelligence community have speculated that he simply used a web crawler, a
program that can search for and copy all documents containing particular
keywords or combinations of keywords. This could account for many of the
documents that simply list highly technical and nearly unintelligible
signal parameters and other statistics.

By JAMES BAMFORD

And there’s another prospect that further complicates matters: Some of the
revelations attributed to Snowden may not in fact have come from him but
from another leaker spilling secrets under Snowden’s name. Snowden himself
adamantly refuses to address this possibility on the record. But
independent of my visit to Snowden, I was given unrestricted access to his
cache of documents in various locations. And going through this archive
using a sophisticated digital search tool, I could not find some of the
documents that have made their way into public view, leading me to conclude
that there must be a second leaker somewhere. I’m not alone in reaching
that conclusion. Both Greenwald and security expert Bruce Schneier—who have
had extensive access to the cache—have publicly stated that they believe
another whistle-blower is releasing secret documents to the media.

In fact, on the first day of my Moscow interview with Snowden, the German
newsmagazine *Der Spiegel* comes out with a long story about the NSA’s
operations in Germany and its cooperation with the German intelligence
agency, BND. Among the documents the magazine releases is a top-secret
“Memorandum of Agreement” between the NSA and the BND from 2002. “It is not
from Snowden’s material,” the magazine notes.

Some have even raised doubts about whether the infamous revelation that the
NSA was tapping German chancellor Angela Merkel’s cell phone, long
attributed to Snowden, came from his trough. At the time of that
revelation, *Der Spiegel* simply attributed the information to Snowden and
other unnamed sources. If other leakers exist within the NSA, it would be
more than another nightmare for the agency—it would underscore its
inability to control its own information and might indicate that Snowden’s
rogue protest of government overreach has inspired others within the
intelligence community. “They still haven’t fixed their problems,” Snowden
says. “They still have negligent auditing, they still have things going for
a walk, and they have no idea where they’re coming from and they have no
idea where they’re going. And if that’s the case, how can we as the public
trust the NSA with all of our information, with all of our private records,
the permanent record of our lives?”

The *Der Spiegel* articles were written by, among others, Poitras, the
filmmaker who was one of the first journalists Snowden contacted. Her high
visibility and expertise in encryption may have attracted other NSA
whistle-blowers, and Snowden’s cache of documents could have provided the
ideal cover. Following my meetings with Snowden, I email Poitras and ask
her point-blank whether there are other NSA sources out there. She answers
through her attorney: “We are sorry but Laura is not going to answer your
question.”



[image: http://www.wired.com/wp-content/uploads/2014/08/T_drop4.svg]The
same day I share pizza with Snowden in a Moscow hotel room, the US House of
Representatives moves to put the brakes on the NSA. By a lopsided
293-to-123 tally, members vote to halt the agency’s practice of conducting
warrantless searches of a vast database that contains millions of
Americans’ emails and phone calls. “There’s no question Americans have
become increasingly alarmed with the breadth of unwarranted government
surveillance programs used to store and search their private data,” the
Democratic and Republican sponsors announce in a joint statement. “By
adopting this amendment, Congress can take a sure step toward shutting the
back door on mass surveillance.”

It’s one of many proposed reforms that never would have happened had it not
been for Snowden. Back in Moscow, Snowden recalls boarding a plane for Hong
Kong, on his way to reveal himself as the leaker of a spectacular cache of
secrets and wondering whether his risk would be worth it. “I thought it was
likely that society collectively would just shrug and move on,” he says.
Instead, the NSA’s surveillance has become one of the most pressing issues
in the national conversation. President Obama has personally addressed the
issue, Congress has taken up the issue, and the Supreme Court has hinted
that it may take up the issue of warrantless wiretapping. Public opinion
has also shifted in favor of curtailing mass surveillance. “It depends a
lot on the polling question,” he says, “but if you ask simply about things
like my decision to reveal Prism”—the program that allows government
agencies to extract user data from companies like Google, Microsoft, and
Yahoo—“55 percent of Americans agree. Which is extraordinary given the fact
that for a year the government has been saying I’m some kind of
supervillain.”

That may be an overstatement, but not by much. Nearly a year after
Snowden’s first leaks broke, NSA director Keith Alexander claimed that
Snowden was “now being manipulated by Russian intelligence” and accused him
of causing “irreversible and significant damage.” More recently, Secretary
of State John Kerry said that “Edward Snowden is a coward, he is a traitor,
and he has betrayed his country.” But in June, the government seemed to be
backing away from its most apocalyptic rhetoric. In an interview with *The
New York Times*, the new head of the NSA, Michael Rogers, said he was
“trying to be very specific and very measured in my characterizations”:
“You have not heard me as the director say, ‘Oh my God, the sky is
falling.’”

Snowden keeps close tabs on his evolving public profile, but he has been
resistant to talking about himself. In part, this is because of his natural
shyness and his reluctance about “dragging family into it and getting a
biography.” He says he worries that sharing personal details will make him
look narcissistic and arrogant. But mostly he’s concerned that he may
inadvertently detract from the cause he has risked his life to promote.
“I’m an engineer, not a politician,” he says. “I don’t want the stage. I’m
terrified of giving these talking heads some distraction, some excuse to
jeopardize, smear, and delegitimize a very important movement.”



[image:
http://www.wired.com/wp-content/themes/wired/assets/images/[email protected]]
Platon

But when Snowden finally agrees to discuss his personal life, the portrait
that emerges is not one of a wild-eyed firebrand but of a solemn, sincere
idealist who—step by step over a period of years—grew disillusioned with
his country and government.

Born on June 21, 1983, Snowden grew up in the Maryland suburbs, not far
from the NSA’s headquarters. His father, Lon, rose through the enlisted
ranks of the Coast Guard to warrant officer, a difficult path. His mother,
Wendy, worked for the US District Court in Baltimore, while his older
sister, Jessica, became a lawyer at the Federal Judicial Center in
Washington. “Everybody in my family has worked for the federal government
in one way or another,” Snowden says. “I expected to pursue the same path.”
His father told me, “We always considered Ed the smartest one in the
family.” It didn’t surprise him when his son scored above 145 on two
separate IQ tests.

Rather than spending hours watching television or playing sports as a kid,
Snowden fell in love with books, especially Greek mythology. “I remember
just going into those books, and I would disappear with them for hours,” he
says. Snowden says reading about myths played an important role growing up,
providing him with a framework for confronting challenges, including moral
dilemmas. “I think that’s when I started thinking about how we identify
problems, and that the measure of an individual is how they address and
confront those problems,” he says.

Soon after Snowden revealed himself as a leaker, there was enormous media
focus on the fact that he quit school after the 10th grade, with the
implication that he was simply an uneducated slacker. But rather than
delinquency, it was a bout of mononucleosis that caused him to miss school
for almost nine months. Instead of falling back a grade, Snowden enrolled
in community college. He’d loved computers since he was a child, but now
that passion deepened. He started working for a classmate who ran his own
tech business. Coincidentally, the company was run from a house at Fort
Meade, where the NSA’s headquarters are located.

Snowden was on his way to the office when the 9/11 attacks took place. “I
was driving in to work and I heard the first plane hit on the radio,” he
says. Like a lot of civic-minded Americans, Snowden was profoundly affected
by the attacks. In the spring of 2004, as the ground war in Iraq was
heating up with the first battle of Fallujah, he volunteered for the Army
special forces. “I was very open to the government’s explanation—almost
propaganda—when it came to things like Iraq, aluminum tubes, and vials of
anthrax,” he says. “I still very strongly believed that the government
wouldn’t lie to us, that our government had noble intent, and that the war
in Iraq was going to be what they said it was, which was a limited,
targeted effort to free the oppressed. I wanted to do my part.”

Snowden says that he was particularly attracted to the special forces
because it offered the chance to learn languages. After performing well on
an aptitude test, he was admitted. But the physical requirements were more
challenging. He broke both of his legs in a training accident. A few months
later he was discharged.

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[image: http://www.wired.com/wp-content/uploads/2014/08/O_drop4.svg]Out of
the Army, Snowden landed a job as a security guard at a top-secret facility
that required him to get a high-level security clearance. He passed a
polygraph exam and the stringent background check and, almost without
realizing it, he found himself on his way to a career in the clandestine
world of intelligence. After attending a job fair focused on intelligence
agencies, he was offered a position at the CIA, where he was assigned to
the global communications division, the organization that deals with
computer issues, at the agency’s headquarters in Langley, Virginia. It was
an extension of the network and engineering work he’d been doing since he
was 16. “All of the covert sites—cover sites and so forth—they all network
into the CIA headquarters,” he says. “It was me and one other guy who
worked the late shifts.” But Snowden quickly discovered one of the CIA’s
biggest secrets: Despite its image as a bleeding-edge organization, its
technology was woefully out-of-date. The agency was not at all what it
appeared to be from the outside.

As the junior man on the top computer team, Snowden distinguished himself
enough to be sent to the CIA’s secret school for technology specialists. He
lived there, in a hotel, for some six months, studying and training
full-time. After the training was complete, in March 2007, Snowden headed
for Geneva, Switzerland, where the CIA was seeking information about the
banking industry. He was assigned to the US Mission to the United Nations.
He was given a diplomatic passport, a four-bedroom apartment near the lake,
and a nice cover assignment.

[image: http://www.wired.com/wp-content/uploads/2014/08/PQ_2.svg]

It was in Geneva that Snowden would see firsthand some of the moral
compromises CIA agents made in the field. Because spies were promoted based
on the number of human sources they recruited, they tripped over each other
trying to sign up anyone they could, regardless of their value. Operatives
would get targets drunk enough to land in jail and then bail them
out—putting the target in their debt. “They do really risky things to
recruit them that have really negative, profound impacts on the person and
would have profound impacts on our national reputation if we got caught,”
he says. “But we do it simply because we can.”

While in Geneva, Snowden says, he met many spies who were deeply opposed to
the war in Iraq and US policies in the Middle East. “The CIA case officers
were all going, what the hell are we doing?” Because of his job maintaining
computer systems and network operations, he had more access than ever to
information about the conduct of the war. What he learned troubled him
deeply. “This was the Bush period, when the war on terror had gotten really
dark,” he says. “We were torturing people; we had warrantless wiretapping.”

He began to consider becoming a whistle-blower, but with Obama about to be
elected, he held off. “I think even Obama’s critics were impressed and
optimistic about the values that he represented,” he says. “He said that
we’re not going to sacrifice our rights. We’re not going to change who we
are just to catch some small percentage more terrorists.” But Snowden grew
disappointed as, in his view, Obama didn’t follow through on his lofty
rhetoric. “Not only did they not fulfill those promises, but they entirely
repudiated them,” he says. “They went in the other direction. What does
that mean for a society, for a democracy, when the people that you elect on
the basis of promises can basically suborn the will of the electorate?”

It took a couple of years for this new level of disillusionment to set in.
By that time—2010—Snowden had shifted from the CIA to the NSA, accepting a
job as a technical expert in Japan with Dell, a major contractor for the
agency. Since 9/11 and the enormous influx of intelligence money, much of
the NSA’s work had been outsourced to defense contractors, including Dell
and Booz Allen Hamilton. For Snowden, the Japan posting was especially
attractive: He had wanted to visit the country since he was a teen. Snowden
worked at the NSA offices at Yokota Air Base, outside Tokyo, where he
instructed top officials and military officers on how to defend their
networks from Chinese hackers.



[image:
http://www.wired.com/wp-content/themes/wired/assets/images/[email protected]]
Platon

But Snowden’s disenchantment would only grow. It was bad enough when spies
were getting bankers drunk to recruit them; now he was learning about
targeted killings and mass surveillance, all piped into monitors at the NSA
facilities around the world. Snowden would watch as military and CIA drones
silently turned people into body parts. And he would also begin to
appreciate the enormous scope of the NSA’s surveillance capabilities, an
ability to map the movement of everyone in a city by monitoring their MAC
address, a unique identifier emitted by every cell phone, computer, and
other electronic device.

Even as his faith in the mission of US intelligence services continued to
crumble, his upward climb as a trusted technical expert proceeded. In 2011
he returned to Maryland, where he spent about a year as Dell’s lead
technologist working with the CIA’s account. “I would sit down with the CIO
of the CIA, the CTO of the CIA, the chiefs of all the technical branches,”
he says. “They would tell me their hardest technology problems, and it was
my job to come up with a way to fix them.”

But in March 2012, Snowden moved again for Dell, this time to a massive
bunker in Hawaii where he became the lead technologist for the
information-sharing office, focusing on technical issues. Inside the
“tunnel,” a dank, chilly, 250,000-square-foot pit that was once a torpedo
storage facility, Snowden’s concerns over the NSA’s capabilities and lack
of oversight grew with each passing day. Among the discoveries that most
shocked him was learning that the agency was regularly passing raw private
communications—content as well as metadata—to Israeli intelligence. Usually
information like this would be “minimized,” a process where names and
personally identifiable data are removed. But in this case, the NSA did
virtually nothing to protect even the communications of people in the US.
This included the emails and phone calls of millions of Arab and
Palestinian Americans whose relatives in Israel-occupied Palestine could
become targets based on the communications. “I think that’s amazing,”
Snowden says. “It’s one of the biggest abuses we’ve seen.” (The operation
was reported last year by *The Guardian*, which cited the Snowden documents
as its source.)

Another troubling discovery was a document from NSA director Keith
Alexander that showed the NSA was spying on the pornography-viewing habits
of political radicals. The memo suggested that the agency could use these
“personal vulnerabilities” to destroy the reputations of government critics
who were not in fact accused of plotting terrorism. The document then went
on to list six people as future potential targets. (Greenwald published a
redacted version of the document last year on the Huffington Post.)

Snowden was astonished by the memo. “It’s much like how the FBI tried to
use Martin Luther King’s infidelity to talk him into killing himself,” he
says. “We said those kinds of things were inappropriate back in the ’60s.
Why are we doing that now? Why are we getting involved in this again?”

In the mid-1970s, Senator Frank Church, similarly shocked by decades of
illegal spying by the US intelligence services, first exposed the agencies’
operations to the public. That opened the door to long-overdue reforms,
such as the Foreign Intelligence Surveillance Act. Snowden sees parallels
between then and now. “Frank Church analogized it as being on the brink of
the abyss,” he says. “He was concerned that once we went in we would never
come out. And the concern we have today is that we’re on the brink of that
abyss again.” He realized, just like Church had before him, that the only
way to cure the abuses of the government was to expose them. But Snowden
didn’t have a Senate committee at his disposal or the power of
congressional subpoena. He’d have to carry out his mission covertly, just
as he’d been trained.



[image: http://www.wired.com/wp-content/uploads/2014/08/T_drop4.svg]The sun
sets late here in June, and outside the hotel window long shadows are
beginning to envelop the city. But Snowden doesn’t seem to mind that the
interview is stretching into the evening hours. He is living on New York
time, the better to communicate with his stateside supporters and stay on
top of the American news cycle. Often, that means hearing in almost real
time the harsh assessments of his critics. Indeed, it’s not only government
apparatchiks that take issue with what Snowden did next—moving from
disaffected operative to whistle-blowing dissident. Even in the technology
industry, where he has many supporters, some accuse him of playing too fast
and loose with dangerous information. Netscape founder and prominent
venture capitalist Marc Andreessen has told CNBC, “If you looked up in the
encyclopedia ‘traitor,’ there’s a picture of Edward Snowden.” Bill Gates
delivered a similarly cutting assessment in a *Rolling Stone* interview. “I
think he broke the law, so I certainly wouldn’t characterize him as a
hero,” he said. “You won’t find much admiration from me.”



Snowden with General Michael Hayden at a gala in 2011. Hayden, former
director of the NSA and CIA, defended US surveillance policies in the wake
of Snowden’s revelations.

Snowden adjusts his glasses; one of the nose pads is missing, making them
slip occasionally. He seems lost in thought, looking back to the moment of
decision, the point of no return. The time when, thumb drive in hand, aware
of the enormous potential consequences, he secretly went to work. “If the
government will not represent our interests,” he says, his face serious,
his words slow, “then the public will champion its own interests. And
whistle-blowing provides a traditional means to do so.”

The NSA had apparently never predicted that someone like Snowden might go
rogue. In any case, Snowden says he had no problem accessing, downloading,
and extracting all the confidential information he liked. Except for the
very highest level of classified documents, details about virtually all of
the NSA’s surveillance programs were accessible to anyone, employee or
contractor, private or general, who had top-secret NSA clearance and access
to an NSA computer.

But Snowden’s access while in Hawaii went well beyond even this. “I was the
top technologist for the information-sharing office in Hawaii,” he says. “I
had access to everything.”

Well, almost everything. There was one key area that remained out of his
reach: the NSA’s aggressive cyberwarfare activity around the world. To get
access to that last cache of secrets, Snowden landed a job as an
infrastructure analyst with another giant NSA contractor, Booz Allen. The
role gave him rare dual-hat authority covering both domestic and foreign
intercept capabilities—allowing him to trace domestic cyberattacks back to
their country of origin. In his new job, Snowden became immersed in the
highly secret world of planting malware into systems around the world and
stealing gigabytes of foreign secrets. At the same time, he was also able
to confirm, he says, that vast amounts of US communications “were being
intercepted and stored without a warrant, without any requirement for
criminal suspicion, probable cause, or individual designation.” He gathered
that evidence and secreted it safely away.



By the time he went to work for Booz Allen in the spring of 2013, Snowden
was thoroughly disillusioned, yet he had not lost his capacity for shock.
One day an intelligence officer told him that TAO—a division of NSA
hackers—had attempted in 2012 to remotely install an exploit in one of the
core routers at a major Internet service provider in Syria, which was in
the midst of a prolonged civil war. This would have given the NSA access to
email and other Internet traffic from much of the country. But something
went wrong, and the router was bricked instead—rendered totally inoperable.
The failure of this router caused Syria to suddenly lose all connection to
the Internet—although the public didn’t know that the US government was
responsible. (This is the first time the claim has been revealed.)

Inside the TAO operations center, the panicked government hackers had what
Snowden calls an “oh shit” moment. They raced to remotely repair the
router, desperate to cover their tracks and prevent the Syrians from
discovering the sophisticated infiltration software used to access the
network. But because the router was bricked, they were powerless to fix the
problem.

Fortunately for the NSA, the Syrians were apparently more focused on
restoring the nation’s Internet than on tracking down the cause of the
outage. Back at TAO’s operations center, the tension was broken with a joke
that contained more than a little truth: “If we get caught, we can always
point the finger at Israel.”

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[image: http://www.wired.com/wp-content/uploads/2014/08/M_drop4.svg]Much of
Snowden’s focus while working for Booz Allen was analyzing potential
cyberattacks from China. His targets included institutions normally
considered outside the military’s purview. He thought the work was
overstepping the intelligence agency’s mandate. “It’s no secret that we
hack China very aggressively,” he says. “But we’ve crossed lines. We’re
hacking universities and hospitals and wholly civilian infrastructure
rather than actual government targets and military targets. And that’s a
real concern.”

The last straw for Snowden was a secret program he discovered while getting
up to speed on the capabilities of the NSA’s enormous and highly secret
data storage facility in Bluffdale, Utah. Potentially capable of holding
upwards of a yottabyte of data, some 500 quintillion pages of text, the 1
million-square-foot building is known within the NSA as the Mission Data
Repository. (According to Snowden, the original name was Massive Data
Repository, but it was changed after some staffers thought it sounded too
creepy—and accurate.) Billions of phone calls, faxes, emails,
computer-to-computer data transfers, and text messages from around the
world flow through the MDR every hour. Some flow right through, some are
kept briefly, and some are held forever.

[image: http://www.wired.com/wp-content/uploads/2014/08/PQ_3.svg]

The massive surveillance effort was bad enough, but Snowden was even more
disturbed to discover a new, Strangelovian cyberwarfare program in the
works, codenamed MonsterMind. The program, disclosed here for the first
time, would automate the process of hunting for the beginnings of a foreign
cyberattack. Software would constantly be on the lookout for traffic
patterns indicating known or suspected attacks. When it detected an attack,
MonsterMind would automatically block it from entering the country—a “kill”
in cyber terminology.

Programs like this had existed for decades, but MonsterMind software would
add a unique new capability: Instead of simply detecting and killing the
malware at the point of entry, MonsterMind would automatically fire back,
with no human involvement. That’s a problem, Snowden says, because the
initial attacks are often routed through computers in innocent third
countries. “These attacks can be spoofed,” he says. “You could have someone
sitting in China, for example, making it appear that one of these attacks
is originating in Russia. And then we end up shooting back at a Russian
hospital. What happens next?”

In addition to the possibility of accidentally starting a war, Snowden
views MonsterMind as the ultimate threat to privacy because, in order for
the system to work, the NSA first would have to secretly get access to
virtually all private communications coming in from overseas to people in
the US. “The argument is that the only way we can identify these malicious
traffic flows and respond to them is if we’re analyzing all traffic flows,”
he says. “And if we’re analyzing all traffic flows, that means we have to
be intercepting all traffic flows. That means violating the Fourth
Amendment, seizing private communications without a warrant, without
probable cause or even a suspicion of wrongdoing. For everyone, all the
time.” (A spokesperson for the NSA declined to comment on MonsterMind, the
malware in Syria, or on the specifics of other aspects of this article.)

Given the NSA’s new data storage mausoleum in Bluffdale, its potential to
start an accidental war, and the charge to conduct surveillance on all
incoming communications, Snowden believed he had no choice but to take his
thumb drives and tell the world what he knew. The only question was when.



[image:
http://www.wired.com/wp-content/themes/wired/assets/images/[email protected]]
Platon

On March 13, 2013, sitting at his desk in the “tunnel” surrounded by
computer screens, Snowden read a news story that convinced him that the
time had come to act. It was an account of director of national
intelligence James Clapper telling a Senate committee that the NSA does
“not wittingly” collect information on millions of Americans. “I think I
was reading it in the paper the next day, talking to coworkers, saying, can
you believe this shit?”

Snowden and his colleagues had discussed the routine deception around the
breadth of the NSA’s spying many times, so it wasn’t surprising to him when
they had little reaction to Clapper’s testimony. “It was more of just
acceptance,” he says, calling it “the banality of evil”—a reference to
Hannah Arendt’s study of bureaucrats in Nazi Germany.

“It’s like the boiling frog,” Snowden tells me. “You get exposed to a
little bit of evil, a little bit of rule-breaking, a little bit of
dishonesty, a little bit of deceptiveness, a little bit of disservice to
the public interest, and you can brush it off, you can come to justify it.
But if you do that, it creates a slippery slope that just increases over
time, and by the time you’ve been in 15 years, 20 years, 25 years, you’ve
seen it all and it doesn’t shock you. And so you see it as normal. And
that’s the problem, that’s what the Clapper event was all about. He saw
deceiving the American people as what he does, as his job, as something
completely ordinary. And he was right that he wouldn’t be punished for it,
because he was revealed as having lied under oath and he didn’t even get a
slap on the wrist for it. It says a lot about the system and a lot about
our leaders.” Snowden decided it was time to hop out of the water before he
too was boiled alive.

At the same time, he knew there would be dire consequences. “It’s really
hard to take that step—not only do I believe in something, I believe in it
enough that I’m willing to set my own life on fire and burn it to the
ground.”

But he felt that he had no choice. Two months later he boarded a flight to
Hong Kong with a pocket full of thumb drives.



[image: http://www.wired.com/wp-content/uploads/2014/08/T_drop4.svg]The
afternoon of our third meeting, about two weeks after our first, Snowden
comes to my hotel room. I have changed locations and am now staying at the
Hotel National, across the street from the Kremlin and Red Square. An icon
like the Metropol, much of Russia’s history passed through its front doors
at one time or another. Lenin once lived in Room 107, and the ghost of
Felix Dzerzhinsky, the feared chief of the old Soviet secret police who
also lived here, still haunts the hallways.

But rather than the Russian secret police, it’s his old employers, the CIA
and the NSA, that Snowden most fears. “If somebody’s really watching me,
they’ve got a team of guys whose job is just to hack me,” he says. “I don’t
think they’ve geolocated me, but they almost certainly monitor who I’m
talking to online. Even if they don’t know what you’re saying, because it’s
encrypted, they can still get a lot from who you’re talking to and when
you’re talking to them.”

More than anything, Snowden fears a blunder that will destroy all the
progress toward reforms for which he has sacrificed so much. “I’m not
self-destructive. I don’t want to self-immolate and erase myself from the
pages of history. But if we don’t take chances, we can’t win,” he says. And
so he takes great pains to stay one step ahead of his presumed pursuers—he
switches computers and email accounts constantly. Nevertheless, he knows
he’s liable to be compromised eventually: “I’m going to slip up and they’re
going to hack me. It’s going to happen.”

Indeed, some of his fellow travelers have already committed some egregious
mistakes. Last year, Greenwald found himself unable to open the encryption
on a large trove of secrets from GCHQ—the British counterpart of the
NSA—that Snowden had passed to him. So he sent his longtime partner, David
Miranda, from their home in Rio to Berlin to get another set from Poitras.
But in making the arrangements, *The Guardian* booked a transfer through
London. Tipped off, probably as a result of GCHQ surveillance, British
authorities detained Miranda as soon as he arrived and questioned him for
nine hours. In addition, an external hard drive containing 60 gigabits of
data—about 58,000 pages of documents—was seized. Although the documents had
been encrypted using a sophisticated program known as True Crypt, the
British authorities discovered a paper of Miranda’s with the password for
one of the files, and they were able to decrypt about 75 pages. (Greenwald
has still not gained access to the complete GCHQ documents.)

Another concern for Snowden is what he calls NSA fatigue—the public
becoming numb to disclosures of mass surveillance, just as it becomes
inured to news of battle deaths during a war. “One death is a tragedy, and
a million is a statistic,” he says, mordantly quoting Stalin. “Just as the
violation of Angela Merkel’s rights is a massive scandal and the violation
of 80 million Germans is a nonstory.”

Nor is he optimistic that the next election will bring any meaningful
reform. In the end, Snowden thinks we should put our faith in
technology—not politicians. “We have the means and we have the technology
to end mass surveillance without any legislative action at all, without any
policy changes.” The answer, he says, is robust encryption. “By basically
adopting changes like making encryption a universal standard—where all
communications are encrypted by default—we can end mass surveillance not
just in the United States but around the world.”

Until then, Snowden says, the revelations will keep coming. “We haven’t
seen the end,” he says. Indeed, a couple of weeks after our meeting, *The
Washington Post* reported that the NSA’s surveillance program had captured
much more data on innocent Americans than on its intended foreign targets.
There are still hundreds of thousands of pages of secret documents out
there—to say nothing of the other whistle-blowers he may have already
inspired. But Snowden says that information contained in any future leaks
is almost beside the point. “The question for us is not what new story will
come out next. The question is, what are we going to do about it?”




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