February 16, 2016A Message to Our Customers

The United States government has demanded that Apple take an unprecedented 
step which threatens the security of our customers. We oppose this order, 
which has implications far beyond the legal case at hand. 

This moment calls for public discussion, and we want our customers and 
people around the country to understand what is at stake.
The Need for Encryption

Smartphones, led by iPhone, have become an essential part of our lives. 
People use them to store an incredible amount of personal information, from 
our private conversations to our photos, our music, our notes, our 
calendars and contacts, our financial information and health data, even 
where we have been and where we are going.

All that information needs to be protected from hackers and criminals who 
want to access it, steal it, and use it without our knowledge or 
permission. Customers expect Apple and other technology companies to do 
everything in our power to protect their personal information, and at Apple 
we are deeply committed to safeguarding their data.

Compromising the security of our personal information can ultimately put 
our personal safety at risk. That is why encryption has become so important 
to all of us.

For many years, we have used encryption to protect our customers’ personal 
data because we believe it’s the only way to keep their information safe. 
We have even put that data out of our own reach, because we believe the 
contents of your iPhone are none of our business.
The San Bernardino Case

We were shocked and outraged by the deadly act of terrorism in San 
Bernardino last December. We mourn the loss of life and want justice for 
all those whose lives were affected. The FBI asked us for help in the days 
following the attack, and we have worked hard to support the government’s 
efforts to solve this horrible crime. We have no sympathy for terrorists.

When the FBI has requested data that’s in our possession, we have provided 
it. Apple complies with valid subpoenas and search warrants, as we have in 
the San Bernardino case. We have also made Apple engineers available to 
advise the FBI, and we’ve offered our best ideas on a number of 
investigative options at their disposal.

We have great respect for the professionals at the FBI, and we believe 
their intentions are good. Up to this point, we have done everything that 
is both within our power and within the law to help them. But now the U.S. 
government has asked us for something we simply do not have, and something 
we consider too dangerous to create. They have asked us to build a backdoor 
to the iPhone.

Specifically, the FBI wants us to make a new version of the iPhone 
operating system, circumventing several important security features, and 
install it on an iPhone recovered during the investigation. In the wrong 
hands, this software — which does not exist today — would have the 
potential to unlock any iPhone in someone’s physical possession.

The FBI may use different words to describe this tool, but make no mistake: 
Building a version of iOS that bypasses security in this way would 
undeniably create a backdoor. And while the government may argue that its 
use would be limited to this case, there is no way to guarantee such 
control.
The Threat to Data Security

Some would argue that building a backdoor for just one iPhone is a simple, 
clean-cut solution. But it ignores both the basics of digital security and 
the significance of what the government is demanding in this case.

In today’s digital world, the “key” to an encrypted system is a piece of 
information that unlocks the data, and it is only as secure as the 
protections around it. Once the information is known, or a way to bypass 
the code is revealed, the encryption can be defeated by anyone with that 
knowledge.

The government suggests this tool could only be used once, on one phone. 
But that’s simply not true. Once created, the technique could be used over 
and over again, on any number of devices. In the physical world, it would 
be the equivalent of a master key, capable of opening hundreds of millions 
of locks — from restaurants and banks to stores and homes. No reasonable 
person would find that acceptable.

The government is asking Apple to hack our own users and undermine decades 
of security advancements that protect our customers — including tens of 
millions of American citizens — from sophisticated hackers and 
cybercriminals. The same engineers who built strong encryption into the 
iPhone to protect our users would, ironically, be ordered to weaken those 
protections and make our users less safe.

We can find no precedent for an American company being forced to expose its 
customers to a greater risk of attack. For years, cryptologists and 
national security experts have been warning against weakening encryption. 
Doing so would hurt only the well-meaning and law-abiding citizens who rely 
on companies like Apple to protect their data. Criminals and bad actors 
will still encrypt, using tools that are readily available to them.
A Dangerous Precedent

Rather than asking for legislative action through Congress, the FBI is 
proposing an unprecedented use of the All Writs Act of 1789 to justify an 
expansion of its authority.

The government would have us remove security features and add new 
capabilities to the operating system, allowing a passcode to be input 
electronically. This would make it easier to unlock an iPhone by “brute 
force,” trying thousands or millions of combinations with the speed of a 
modern computer.

The implications of the government’s demands are chilling. If the 
government can use the All Writs Act to make it easier to unlock your 
iPhone, it would have the power to reach into anyone’s device to capture 
their data. The government could extend this breach of privacy and demand 
that Apple build surveillance software to intercept your messages, access 
your health records or financial data, track your location, or even access 
your phone’s microphone or camera without your knowledge.

Opposing this order is not something we take lightly. We feel we must speak 
up in the face of what we see as an overreach by the U.S. government.

We are challenging the FBI’s demands with the deepest respect for American 
democracy and a love of our country. We believe it would be in the best 
interest of everyone to step back and consider the implications.

While we believe the FBI’s intentions are good, it would be wrong for the 
government to force us to build a backdoor into our products. And 
ultimately, we fear that this demand would undermine the very freedoms and 
liberty our government is meant to protect.

Tim Cook

---


According to the AP, soon-to-be-heroic technicians have uncovered 22 
million email messages from the George W. Bush administration—far more than 
the Bush White House said they'd lost 
<http://en.wikipedia.org/wiki/Bush_White_House_e-mail_controversy> in the 
first place.

That's a lot of emails—but not as much data as you might first think. 
Berkeley estimated in 2003 the average email size to be around 18,500 bytes 
<http://www2.sims.berkeley.edu/research/projects/how-much-info/internet.html>. 
That's about 379 gigabytes of lost email, give or take a few Powerpoint 
attachments with slides missing in the "Find a reason to invade Iraq" 
section.

*Mother Jones* had details of the recovery process 
<http://motherjones.com/politics/2009/12/exclusive-white-house-emails-case-nearing-settlement>
:

Restoration of missing emails promises to be the trickiest part of the 
settlement agreement. The White House first ran into archiving problems in 
2003, but didn't begin to address the problem until October 2005. Only in 
the final days of the Bush administration did the White House begin working 
with contractors-including software giant Microsoft-to find missing 
messages.

Don't expect to see these for a while. The National Archives have to sift 
through the emails before they'll be released to the public. But expect a 
thousand Freedom of Information Act requests to let fly towards Washington 
in the meantime. [Telegram/AP 
<http://www.telegram.com/article/20091214/NEWS/912149977/>]

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