I didn't have that exact problem, but I did have issues when I installed their 400MHz chip. Everything (almost) worked after putting in the card, except that my system would freeze every two or three minutes. I called Sonnet and the guy I talked to only gave me the option of sending the chip back for testing. I was on vacation at that time and didn't have the box with me, so I didn't send it in. Instead, I went through email tech support and they gave me several options. They told me that my problem was most likely related to sound issues and that upgrading to 9.1 would probably fix it. I know this probably has nothing to do with your problem, but see if going through email works any better.
> Has anyone had a similar experience? > > A couple of days ago I rec'd a new Sonnet Crescendo PB G3 466 mhz for my > 1400cs (OS 8.5) From what I understand this card is the most recent > upgrade available from Sonnet. I installed the card according to > instructions. In the "problem-solving" section it mentions that if the > PowerBook fails to startup after installation that the power button must > be held in the depressed position for 8-10 hrs. to reset the power manager > (whatever that is). This I did TWICE, with no success. > > I called Sonnet's tech support and EVENTUALLY got a guy on the phone who > sounded like some poor asthmatic high school kid who didn't know a > PowerBook from a G4 tower. Whenever I'd ask a question, he'd put me on > hold to "confer" with one of his colleagues. > > He gave me two options: hold the power button down for a minimum of 24 > hrs, or send the card back to confirm that it's working properly. (What > happened to quality control?) > > Tonight I go home, plug it back together and hope for the best. Has > anyone had similar issues with resetting the power manager?? > > Jim Perkins > > "The believer is happy; the doubter is wise." > -Hungarian proverb -- Andrew J. McGinnis [EMAIL PROTECTED] PowerBook 1400cs 400MHz OS 9.1 10GB/48MB/8x 10b-T/56k/8-bit out -- PowerBooks is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Enter To Win A | -- Canon PowerShot Digital Cameras start at $299 | Free iBook! | RoadTools $30 PodiumPad available at Apple retail stores, $20 Traveler CoolPad at Staples. Both in white for iBooks at <http://roadtools.com>. Support Low End Mac <http://lowendmac.com/lists/support.html> PowerBooks list info: <http://lowendmac.com/lists/powerbooks.shtml> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/powerbooks%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
