I had the same problem December 3rd. The thing i noticed was that the key they sent the name did not match the name of the key in the attachment for the actual key. I had to wait a couple days believe there was a weekend involved. However they did send me a replacement key. This time the name in the letter matched the attachment they sent for the key.
Gerry -- The faster the computer The more impatient the user >Hi, > >You're way ahead of me....I also paid for the upgrade - at least I think >I did - but I have not been sent a key. I still love PowerMail, but >sometimes the quirky support is a little too quirky. > >Meanwhile, have you tried dragging the PM key icon on to the PowerMail >application icon? That's how it used to work. > >Jim > >>I paid for upgrade to 6.0 over two and a half weeks ago, was sent a >>key, it didn't work. i've double-clicked, dragged, etc. the PM Key >>icon. PM just wants to make an attachment out of it. sometime is opens >>up Terminal. sometimes i can open as a text message and see the code, >>but can't do anything with it. >> >>the icon appears as a generic executable file by default. i've never >>seen this type of registration, so don't know what else to do. >> >>I emailed CTM the same day. no response. > >-- >Jim Pistrang >JP Computer Resources >Certified Member, Apple Consultants Network >413-256-4569 ><http://www.jpcr.com> > > >
