Simon,
I suspect the only solution is to walk into the shop with the printer ,Neil's file and 
a
print and ask them if they can do better.
If not a refund is in order.
No printer should cause so much bother to set up.
Regards
Michael Wilkinson. 106 Holyhead Rd, Ketley, Telford, Shropshire. England .TF1 5DJ
 44 (0)  1952 618986.  www.infocus-photography.co.uk
For Negatives & transparencies from digital files



----- Original Message ----- 
From: "SimonMartin"
>
> This failed to make me smile although you might get a laugh out of it...
>
> The guy at Canon who has taken it upon himself to make my life a misery
> sent me a CD yesterday with a 'High Quality' image on it, I just opened
> the parcel today.
>
> Bear in mind that I am unhappy because I am basing my tests on a 'Poor
> quality image', namely the Barstow file, according to Canon.
>
> The file I have been sent is from an EOS digital camera by the looks of
> it. It measures 3072 x 2048 pixels, 43.35 cm x 28.9 cm @ 180 dpi. 18 mb.
>
> The barstow image is 2362 x 3348 pixels, 30 cm x 28.35 cm @ 300 dpi.
> 22.6 mb.
>
> Both have been saved as jpgs. The above speaks for itself.
>
> I did the required three cleaning cycles and aligned the nozzles and
> did a print. Lines are clearly visible, even at this time in the
> morning.
>
> I'm beginning to think I must be doing something wrong somewhere...
> maybe I'm not getting the nozzle alignment thing right...
>
> It's 8.00 am... is that too early for a drink...?

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