Steve I found the Nikon staff to be very helpful and have come to know a few of them in the course of seeing them at these sorts of events over the years. Maybe my experience was different because of that. One of the things that was mentioned to me in response to my D2X question is the fact that journalists are always snooping for information and the release of a D2X is clearly share sensitive information and a great scoop. Jobs would be lost if anything inappropriate was blurted by Nikon staff so there is a complete embargo on this information. The other problem Nikon has is the fact that there is this big debate about their CCD sensor sizes and whether they'll go full frame. If you've seen their Nikon Pro magazine, they've even gone into some detail as to the advantages of the chip size and reasons for their strategy - if a rumour was founded on an informal and inaccurate conversation - it could do serious damage to DX lens sales as well as to the other digital products. I guess we've just got to wait.
While we're baring our souls about our experiences at Focus - did anyone visit the Wacom stand? What an absolute shower of shit their staff were. I was going to spend several hundred pounds on equipment based on a show offer and their staff were so ineffectual and useless, they not only lost an immediate sale but have forced consideration of a competitor's brand. I had a couple of queries on pens and wanted to buy a new tablet but after one of the staff told me that he was too busy to help me, referred me to a colleague who was clueless, who in turn said he'd call his supervisor who would know but didn't return after 10 minutes of waiting. Their stand wasn't even busy at the time! I really hope that someone from Wacom is reading this because the staff should be commended on attaining such stellar levels of servile ineptitude and terminal disinterest. It truly was the holy piss pot of poor customer relations and undermined the very reasons that they were there. I know trade shows can be arduous and staff faces must ache from all that earnest smiling at customers but when you're clearly a serious customer and a professional user who spends a bit more than the hobbyist, you'd hope to be courted a little. Wacom should try 'Hello, can I help you?' as a starting point. >I found a lot of helpful people at Focus just not on the Nikon stand. I >originally posted my experience just to see whether or not it was just me >experiencing an indifferent attitude from Nikon. Unfortunately it appears >that others had a similar experience with Nikon. =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
