Steve Climpson wrote:
I spent a frustrating 10 minutes on the nikon stand enquiring after the
upcoming D2X - they know nothing at all & weren't really interested.

Exactly the 'treatment I got - complete indifference - just told to check
the website! I think I left that stand more quickly than any other becasue I
was angry - particularly because, as a D1x user, I am clealry professional
and must be part of their target market.

Don't Nikon realise that this is a competitve market and service DOES
count!?

I have had the same indifferent reaction when I had to speak to their tech
support a couple of years ago.

Though I have not done so, I know of other photographers who, suffering poor
service from Nikon UK have gone straight to the Japanese head office - it
was amazing how fast things happened!!

However on a plus note, some months back I subscribed to Nikon Professional
Sevices largely to get a fast turn-around on repairs and servicing. It is a
fantastic service, one of my D1xs was back to me fully serviced and repaired
inside a week.


Jonathan Coleman
Cavendish Studios
Chester
PS I, too, will not go to Focus on a sunday again!!!!!!
PPS Anyone from Nikon monitoring this list?!


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