I have had stands at numerous trade shows, locally and even one at the NEC!
I'm sorry but I therefore disagree with you. If your job is as a sales
member of staff then that is what you should be doing.

Hi Glyn,


Of course, I agree that's what sales staff on trade stands SHOULD be doing. Part of the problem, I think, is that staff on a Nikon stand can't actually sell anything in the sense of putting money in the till there and then. And for every customer who's genuinely interested in the latest widget, there are 19 time-wasters (in the cycle trade they're called 'spoke sniffers'). Not an excuse, as I say, but a (partial) explanation.

Over the years I've had mixed experiences from Nikon's support and service staff, ranging from dismal (a scanner returned to me in a worse state than when it was sent in for repair - quite a feat) to outstanding (loan equipment and extremely rapid turnaround on repairs). I'm sure the same could be said of any other brand.

Personally, if I'd had to work on Nikon's trade stand and was subjected to a constant barrage of 'when's the D2X out then?' questions (with a side order of 'I'm a professional so you'd better take me seriously' attitude), I'd probably end up pretty cheesed off. But then that's probably why I don't work in sales :)

Best

Seb

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