[PRODIG] Colour images and swatches pallette in PhotoShop appearing in mono

[paulinemjohnson]

One of my students has a problem with her computer at home (50 miles from 
me) and I am trying to help her, but cannot see what it is she has done or 
how to fix it. She has tried uninstalling and reinstalling and deleting the 
prefs on loading. She is using CS and windows XP. I can get colour images to 
go mono by fiddling with the profile settings etc but the swatches palettes 
always stays coloured. On her computer they are in mono although the 
pictures print in colour. She has brought 2 examples of the files into 
college and they appear properly on our computers. Files are multilayer 
TIFFs.

I quote from her message
"I was doing a lot of black and white pictures and for some reason now when 
I try to open up a file that was in colour, it opens on the screen as black 
and white?, it says (RGB/8) with the file name on the opened picture. The 
colours on the colour picker are also showing as black and white shades. 
When I print the picture out it does print in colour and shows in the print 
preview as colour as well. So it's just showing on the screen as black and 
white?

I was mucking about with the colour settings, workspace settings and 
profiles under modes, but I have reinstalled Photoshop again so it's back to 
it's original settings, but the pictures still show black and white?"

If anyone has time before the holiday shutdown please can you look at this 
little problem?

Thank you
Pauline Johnson
Stevenson College Edinburgh
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