On 23 Dec 2004, at 15:08, paulinemjohnson wrote:
One of my students has a problem with her computer at home (50 miles from me) and I am trying to help her, but cannot see what it is she has done or how to fix it. She has tried uninstalling and reinstalling and deleting the prefs on loading. She is using CS and windows XP. I can get colour images to go mono by fiddling with the profile settings etc but the swatches palettes always stays coloured. On her computer they are in mono although the pictures print in colour. She has brought 2 examples of the files into college and they appear properly on our computers. Files are multilayer TIFFs.
Has your student deselected the blue and green channels accidentally because that would give the appearance of a B+W image albeit a poor one.
Regards. Patrick.
http://www.patrickbaldwin.com http://www.peeledeyeprintbox.co.uk/patrickbaldwin 020 8891 2516 07802 408 638 A member of The Association of Photographers
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