On 7/7/06, Leland Jackson <[EMAIL PROTECTED]> wrote:
>
I disagree.  I think any small company of from 5 to 300 employees would
benefit from an in house mail server.  This represents a great
opportunity for anyone that wants to get into providing vital email
communication services.


And here's our fundamental disagreement: the question is what business
are you in? Software development or hosting or both? And what is the
client's expecations? Most clients these days believe the internet is
as reliable as dialtone, and they are off by orders of magnitude. Are
you offering part of the solution, or do you want to be part of the
problem?

My hosting provider has multiple links to different backbones, fire
suppression, backups, disaster recovery plans, a standby generator,
sysadmins with pagers, redundant cross-linked routers and the
electrical and network switchgear to switch over automatically on
failure. They were still down for most of a business day recently.

Most of my clients don't want to hear that the construction equipment
that drove by snagged my DSL line and the telephone company will be by
later this week to run a new cable; they want to read their mail. I am
not interested in providing them with a Service Level Agreement nor
being on-call 24x365.

Same question as before: what business are you in?

--
Ted Roche
Ted Roche & Associates, LLC
http://www.tedroche.com


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