Frank: He has two printers and did swap them with the same results.
Another hint is that it happened on only one invoice last week's run but
is happening with increasing regularity this week. Also, he tried
printing one invoice and it lost print lines in different places each
time he tried it.
Ted: I am going to hold off on purchasing the other program. I am
convinced there is something wrong with the computer or OS.
Jeff
---------------
Jeff Johnson
j...@san-dc.com
(623) 582-0323
www.san-dc.com
www.arelationshipmanager.com
On 09/06/2013 05:27 AM, Frank Cazabon wrote:
Jeff,
have you tried using another printer to eliminate the possibility that
the printer itself is malfunctioning?
Frank.
Frank Cazabon
On 05/09/2013 08:16 PM, Jeff Johnson wrote:
On 09/05/2013 04:23 PM, Ted Roche wrote:
On Thu, Sep 5, 2013 at 6:02 PM, Jeff Johnson <j...@san-dc.com> wrote:
Ted: The behaviour of this one does not conform to anything like
settings changes. They are printing about 75 invoices during the
run. The
first three will be perfect, then number four has the top of the
invoice
and the bottom of another invoice. Then it will print the heading
of an
invoice and the footer with nothing in between. It appears to be
corruption
or possible a change to a windows API call. In any event, I am
changing
programs.
Let us know what you find to work with, and how it works out.
It sounds like a problem with spooling, or the handling of larger
files.
Hope the new program doesn't get snagged the same way.
Ted: It looks exactly like a spooling problem. Gaps in the spooled
data. What could cause such a thing? I may have mentioned this has
been working for some time and just started last week. Because it is
so critical to his business this is the only application he runs on
this particular machine.
Jeff
---------------
Jeff Johnson
j...@san-dc.com
(623) 582-0323
www.san-dc.com
www.arelationshipmanager.com
[excessive quoting removed by server]
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