On Mon, Jul 7, 2014 at 3:53 PM, Sytze de Boer <sytze.k...@gmail.com> wrote:


>
> Now they have a a new IT manager and he has asked me to price an alteration
> to the software.
>

Many of my discussions with clients start with them asking for something
that makes little or no sense to me. This is your best opportunity to ask
"Why?" and "What will that feature do for you?" and "What issues are you
trying to resolve?" and "How much is that feature worth to you?"

Without understanding WHY they want this app, it's pretty hard to figure
out WHAT to offer them, and from there HOW MUCH it's going to cost. My
experience has been they know WHAT their problems are, and WHY they want a
change, but they have little idea HOW technology works, so they ask for a
solution that's really not what they need. That's your job.

Perhaps they want it to be accessible from smartphones. Perhaps they want
to keep no data locally for security reasons. Perhaps they think that
worldwide web accessibility is more likely than reliable local electricity
(true, in some places). But we're just speculating. Ask them WHY they want
a change, WHAT problems they are trying to solve, and perhaps you (and a
web-knowledgeable assistant) can advise them on WHAT they want and HOW to
get there.


-- 
Ted Roche
Ted Roche & Associates, LLC
http://www.tedroche.com


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