Thanks for the advice. I swapped out the RVS4000 for another router I had as a wireless access point (first I hit the reset to set it back to factory settings), and it worked fine...
I'll give your suggestions a try and see what happens. At least now I know that that all is working as it should be using a different router. Thanks. James E Harvey Spring Grove, PA 717-887-2565 -----Original Message----- From: ProFox [mailto:profox-boun...@leafe.com] On Behalf Of Leland Jackson Sent: Wednesday, May 13, 2015 10:20 AM To: ProFox Email List Subject: Re: [NF] Linksys RVS4000 router issue with Surboard cable modem From your local LAN try pinging your router's gateway IP and your router's WAN IP to try and localize the breakdown. You can also try turning everything off and waiting for about 10 minutes. Then turn on your cable modem and wait 5 minutes. Next turn on your router and wait 5 minutes. Next turn on 1 of your LAN computers plugged directly into the router, and see if you can ping all relevant IP addresses, including router's gateway, router's WAN, and Comcast DNS IP addresses. If that works try to load a web page. If that works, plug the switch into the router and ping from a local computer through it to see if you can reach all relevant IP addresses. Regards, LelandJ On 5/12/15 7:37 PM, James Harvey wrote: > Hello, > > I'm switching from Verizon DSL to Comcast cable, and am having problems. > > The Linksys RVS4000 router has worked fine with eh Verizon dsl modem > for a few years. > > The Motorola Surfboard cable modem I bought from Best Buy is connected > to the internet and works, but only when using a switch and then only > one computer can connect. > > When I add the router into the mix it hands out an IP address, but > will not allow web pages to load. > > I tried the MAC clone setting, cloning the MAC address of my laptop, > save the changes, shut everything down, restarted, but no success. > > I used Comcast support and they said to do what I've already done, > cloning the MAC address of one computer while connected to the router, > but that doesn't seem to be working. > > The Linksys router is a "Security Router", and I was wondering if > there is another setting to try? > > TIA > > James E Harvey > Spring Grove, PA > 717-887-2565 > > [excessive quoting removed by server] _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/001201d08d9a$6af649b0$40e2dd10$@gmail.com ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
