Kenneth Kixmoeller/fh wrote: > On Jan 15, 2007, at 10:06 AM, Whil Hentzen (Pro*) wrote: > >> turns out the data entry >> idiots at MSFT spelled my name wrong - despite the fact that my email >> address, with my name in it, was the next item to enter. > > Did they see "Whil" and oh-so-helpfully "correct" it for you? I > suppose that there are at least a few folks who would assume _you_ > made a data entry error, just because they hadn't seen it before. How > many variations of "Whil" do you get?
Nope, it was the 'hentzen' part. Of course, on my msdn sub, it's '[EMAIL PROTECTED]'. And that part was found in their database. Just not "Whil Hentzen". Step 1. I send them this email: > I've received an MSDN subscription as part of the MVP program > (where MVPs can offer a complementary one year MSDN sub to a business > associate). I have received the MSDN box and am trying to install > WinXP on a test machine, but I need a Benefit Access Number: . > > https://msdn2.microsoft.com/en-US/subscriptions/add/default.aspx > > I can't find this number on any of the paperwork I've got here. I've > tried the MSDN Subscriber ID I received in an email (see below) as > well as the ID on the shipping paper (nnnnnnnnnnnnnn) but neither were > found in your system. Step 2. They answer: > Hello Whil, > > Thank you for your question. The Benefit Access Number is your MSDN > Subscriber number: nnnnnn Step 3. I respond: Yes, I know that. (Look in the "Subscriber Information" section below.) As I stated in my email, I've already tried that, and I still get the "The data you provided could not be located in our system" Step 4. They respond: Thank you for your reply. However, we do not have a fix or work around for this problem at this time. Don't you just love them????? > I admit that I did a triple take on it the first time I saw it. (Then > again, etching in stone isn't usually as prone to errors as plain ol' > typing!) Yes, many people look at me odd when they first see it. I've thought about switching it back but that would cause even more problems.... Prolly shouldn't have ever gone to college in the first place. Whil _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
