Kristyne McDaniel wrote: > Gil, > > I had one client that screamed at me every so often. He owned the company > and wrote the checks, and everyone in the company lives in fear of his > wrath. I did not do what you did. I should have. > > Kristyne >
Had the same case once. After taking his attitude a couple of times I bought half a dozen cheap ceramic dishes. Next couple of times when I knew there was a probability for screaming I brought the dishes with me into his office. Finally I got my chance, he started screaming at me, so while he was screaming I got the dishes out and threw them to the floor breaking them with a lot of noise and pieces flying all over. He was muted. I said "I'm glad we had this conversation" and left. He never mentioned the incident and never screamed at me again. My point is, "crazy" of "angry" people don't really "loose it". They just use that as an excuse for their behavior. So you just act crazier, any crazy performance will do, any behavior they don't expect. That will usually stop them short. And if you get any complaint from them you just say that people screaming at you get you nuts and that you just "loose it". They won't go against their own excuse ;c) _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.

