Matt Jarvis wrote: >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of MB >> Software Solutions General Account >> Sent: Tuesday, March 24, 2009 1:15 PM >> To: [email protected] >> Subject: [NF] What to charge customers when they let support lapse >> >> about customers not wanting to pay for the milk since they >> can get the cow for free. > > Hey - whatever gets you through the night bro..... <g>
LOL! "Lee Harvey...YOU are a MADMAN! When you stole that cow, and your friend tried to make it with the cow. I want to party with you, cowboy. If the two of us together, forget it." (...Stripes, 1981...still a great, funny movie nearly 30 years later!) > > >> The first customer has a point. The second customer is a bit >> different and I really don't want to give them upgrades they >> never paid for. I'm not going to hold them hostage, but am >> looking for advice on how best to handle these situations. >> > > And how is this different than someone buying it brand new for the first > time? That's what I'm trying to sort out. Obviously I don't want to charge them totally brand new price since they've bought "the base model" but don't want to give them 2 years of updates for the price of one, either. _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
