We use Cisco webex. You log into your account, send an email to the person you want to help, they log in with the creds on that email. You can give them the screen view and take mouse/keyboard control as needed.
not sure how much $$ but it works very well for when I need it. http://www.webex.com/ -- Stephen Russell Sr. Production Systems Programmer CIMSgts 901.246-0159 cell _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.

