El 16/02/11 19:00, Stephen Russell escribió:
>
> Or it could be undereducated users that expected it to be there and
> they learned that you had to accept deficiencies.

Probably, though I'd say "differences" instead of "deficiencies".

>   What if the finance
> group for the government was uber rich in Macros?  OO didn't take
> sophisticated macros from excel easily.

True last time I checked (that was a few years ago).

> I have no idea what happened.  Just stating that when somebody says I
> have the source I'll fix it for you, it may not be as cost effective
> or user effective as we think.

I disagree. You are not defining "cost effective" nor "user effective".
That's why you, as a developer, may be comfortable with open source. It
will always be cheaper for your customers to keep you doing stuff on
your software even though they may have the source code. BUT they will
have the *option* of hiring someone else if they are not satisfied with
your work. That will be when the level of dissatisfaction is high enough
to balance the extra cost of hiring someone who does not know your code
to do maintenance of modifications.
But it will always be cheaper to modify your existing code to meet their
needs than to develop a new code base from zero. Whether you do it or
someone else.

> In my current waterfall I am in the same place.  The users don't want
> to learn any new tricks.  They are closing a broswer instead of
> hitting the save button.  They saying the data isn't updated.

In a desktop application you'd have a Form.onClose() method where you
could ask the user if he wanted to update data. Not so in a web app. You
see, even going from desktop to web app has it's costs.



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