Hi David & Nick,
May be its the "garget note" LOL
But seriously folks Hook up the ilok with out running pt and go to the ilok 
site and make sure you see the ilok and look at the licenses for it just to 
make sure it is cool! :)

YMMV
Chuck


On Feb 28, 2012, at 6:29 PM, Nick Gawronski wrote:

> Hi, If you bought a boxed version of pro tools you don't need an ilok account 
> as the ilok you will have received will have the proper license already on it 
> so you should just be able to plug it in and run pro tools just fine.  This 
> is what I did and things are working fine now.  You will need someone to help 
> you enter in the serial numbers from the card that came with the boxed 
> version to register it with avid but you only need to do this once and you 
> should receive an email from avid that tells you you registerd the program.  
> Hope this helps.  Nick Gawronski
> 
> On 2/28/2012 2:49 PM, David Eagle wrote:
>> Hi, I really can't believe I've had ProTools now for 5 months and still 
>> haven't got it authorised yet. I havne' really put much effort into 
>> resolving the issue but I've decided that I really need to get it sorted.
>> 
>> I installed it successfully and updated it fine in order to use it on Lion. 
>> It came with an Ilok that is apparently authorised. But when I attempt to 
>> authorise using the Liscnce card option it fails and says that there is no 
>> license on the ILok. I have to the best of my knowledge installed the Ilok 
>> software. I have not registered this particular ILok because there was 
>> nothing in the manual about having to do anything. I already use an Ilok for 
>> Ivory and was hoping to be able to download a licence on to that but the 
>> manual suggests that I need to use the authorised ILok.
>> 
>> Incidentally if I try to authorise with the alternative option to the 
>> license card option I get something called a challenge which is a series of 
>> random words. Goodness knows what that's all about.
>> 
>> Any ideas?
>> 

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