Just to add, I've now tried it in a PC. Straight away the computer announces that it's found an ILok and is installing drivers. This is done successfully. I then go to ILok.com and my ILok is found. But when I go to the "my licences" link I only see the two Ivory licences and no proTools. Installing Ivory on a PC with the ILok took me hardly any time at all.
On 29/02/2012, David Eagle <onlineea...@googlemail.com> wrote: > Well my ILok is inserted, I logged in to ILok.com. I am sure I was > informed that there was a new ILok that needed adding so I clicked the > add button. But now when I go on to ILok.com I get told that there are > no ILOks found, meaning that there are no ILoks inserted into the > computer, even though my Ilok is definitely in and I can see a light > emanating from it. > > I am not sure if I have installed the ILok software correctly since > the last time I tried to install it, I was told I had to go into some > mode that only ran Safari. When my computer restarted I was presented > with a screen that I couldn't access. > > I don't understand how you've all managed to get this thing installed. > Any ideas? > Thanks. > > > On 29/02/2012, David Eagle <onlineea...@googlemail.com> wrote: >> Thanks Chuck and Nick, I'll gmake sure the ILok is detected and >> licences are displaying tonight. I have the information needed to >> register but currently I just can't seem to authorise. >> >> I'll let you know what happens. Thanks. >> >> On 29/02/2012, CHUCK REICHEL <soundpicturerecord...@gmail.com> wrote: >>> Hi David & Nick, >>> May be its the "garget note" LOL >>> But seriously folks Hook up the ilok with out running pt and go to the >>> ilok >>> site and make sure you see the ilok and look at the licenses for it just >>> to >>> make sure it is cool! :) >>> >>> YMMV >>> Chuck >>> >>> >>> On Feb 28, 2012, at 6:29 PM, Nick Gawronski wrote: >>> >>>> Hi, If you bought a boxed version of pro tools you don't need an ilok >>>> account as the ilok you will have received will have the proper license >>>> already on it so you should just be able to plug it in and run pro >>>> tools >>>> just fine. This is what I did and things are working fine now. You >>>> will >>>> need someone to help you enter in the serial numbers from the card that >>>> came with the boxed version to register it with avid but you only need >>>> to >>>> do this once and you should receive an email from avid that tells you >>>> you >>>> registerd the program. Hope this helps. Nick Gawronski >>>> >>>> On 2/28/2012 2:49 PM, David Eagle wrote: >>>>> Hi, I really can't believe I've had ProTools now for 5 months and >>>>> still >>>>> haven't got it authorised yet. I havne' really put much effort into >>>>> resolving the issue but I've decided that I really need to get it >>>>> sorted. >>>>> >>>>> I installed it successfully and updated it fine in order to use it on >>>>> Lion. It came with an Ilok that is apparently authorised. But when I >>>>> attempt to authorise using the Liscnce card option it fails and says >>>>> that >>>>> there is no license on the ILok. I have to the best of my knowledge >>>>> installed the Ilok software. I have not registered this particular >>>>> ILok >>>>> because there was nothing in the manual about having to do anything. I >>>>> already use an Ilok for Ivory and was hoping to be able to download a >>>>> licence on to that but the manual suggests that I need to use the >>>>> authorised ILok. >>>>> >>>>> Incidentally if I try to authorise with the alternative option to the >>>>> license card option I get something called a challenge which is a >>>>> series >>>>> of random words. Goodness knows what that's all about. >>>>> >>>>> Any ideas? >>>>> >>> >>> >> >> >> -- >> http://www.davideagle.co.uk >> > > > -- > http://www.davideagle.co.uk > -- http://www.davideagle.co.uk