Hi, I would even call up Apple support and explain the issue even go as
far as to demo the issue on the phone with them so they can hear it. I
think that is the best option and again reply to that responce as I did
and explain that someone from Apple even said to contact the accessibility
team. Nick Gawronski
On Tue, November 13, 2012 2:35 pm, Christopher-Mark Gilland wrote:
> Slau, that is verbadum word? for word! the response I got. I mean, they
> may
> as well written that from a script! That's identical! what they said to
> me.
> What the hell more do we say to them! This is m effing ridiculous!
>
> Thank you kindly,
>
> Christopher-Mark Gilland.
> Founder of CLG Productions
>
> Blog:
> http://www.clgproductions.org
>
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>
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>
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>
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>
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>
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>
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>
> ----- Original Message -----
> From: "Slau Halatyn" <slauhala...@gmail.com>
> To: <ptaccess@googlegroups.com>
> Sent: Tuesday, November 13, 2012 12:36 PM
> Subject: Apple's initial response
>
>
> Apple's initial response to me was as follows:
> Thank you for your email. Apple relies on each application developer to
> properly implement the necessary components into their applications that
> allow VoiceOver to work correctly. Unfortunately AVID has not provided an
> update for ProTools that would allow their software to work correctly with
> VoiceOver in OS X 10.8 Mountain Lion. We recommend that you contact AVID
> directly to provide them feedback on the features you are finding do not
> work.
>
> Apple Accessibility
>
> I responded and copied a couple of people at Apple who initially suggested
> contacting the accessibility team. I essentially reiterated the fact that
> Avid did, indeed, do the necessary work and that, since the problem does
> not
> exist in Snow Leopard and Lion, it's a problem with VoiceOver and Mountain
> Lion. I encourage anyone who gets the same canned response to come back
> with
> further support of the argument.
>
> Slau
>
>
