Make sure that your ILOK is connected to your computer if you have one and that the Ilok software is up-to-date.
> On Oct 21, 2020, at 18:33, Dammie Onafeko <mindofdhe...@gmail.com> wrote: > > Hi Slau! That was a blunder on my part. It's not LCapiton. It's > Catalina. I basically upgraded my system from Maharvy. What do you > think is the problem and how can I resolve this problem? I'm now > trying out Steeve's suggestion, but the situation is still the same. > Thanks a lot! > > Best, > > Dammie > >> On 10/21/20, Slau Halatyn <slauhala...@gmail.com> wrote: >> Ah, OK, now I see that you meant Catalina. Never mind that angle. >> >> >>> On Oct 21, 2020, at 6:25 PM, Dammie Onafeko <mindofdhe...@gmail.com> >>> wrote: >>> >>> Hi Steeve! Thanks for your suggestions. I'm trying out what you >>> suggested now. The OS I upgraded to is Catalina, not LCapiton. Pardon >>> me for that mistake. I'll let you know when anything changes. God >>> bless! >>> >>> Best, >>> >>> Dammie >>> >>> On 10/21/20, Steve Baskis <baskis.st...@gmail.com> wrote: >>>> Sometimes when ProTools says it’s busy like that I try turning voiceover >>>> off >>>> and command tabbing away from the application, then turning voiceover >>>> back >>>> on. It’s also good practice to press the VO keys and F1 to see what is >>>> running. If you press the VO keys once again with F1 and Peru’s the menu >>>> to >>>> see what dialogs are open there may be some thing ProTools wants you to >>>> do? >>>> Those are my tidbits for now… >>>> >>>> Sounds like you downloaded the latest ProTools which I believe is >>>> compatible >>>> with Catalina 10.15.5 and Catalina 10.15.6. I don’t know if El Capitan >>>> will >>>> work with the latest ProTools, but this is something you can check at >>>> this >>>> website: >>>> >>>> https://avid.secure.force.com/pkb/articles/compatibility/Pro-Tools-System-Requirements >>>> >>>> I hope this helps, >>>> Steve Baskis >>>> >>>>> On Oct 21, 2020, at 17:36, Dammie Onafeko <mindofdhe...@gmail.com> >>>>> wrote: >>>>> >>>>> Hi guys: >>>>> >>>>> Hope you all are doing very well. I upgraded to LCapiton last Friday >>>>> and upgraded my ProTools from 2019 to 2020, and I haven't been able to >>>>> open ProTools. I actually just downloaded the ProTools 2020.9 today, >>>>> and launching ProTools has been impossible. What's happening? What >>>>> more do I need to do open a session and work in it? Every time I >>>>> initiate the launch by holding down VO and pushing space bar, it just >>>>> stays there saying busy and won't open. Please help guys! Thanks! >>>>> >>>>> Best, >>>>> >>>>> Dammie >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups >>>>> "Pro Tools Accessibility" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an >>>>> email to ptaccess+unsubscr...@googlegroups.com. >>>>> To view this discussion on the web visit >>>>> https://groups.google.com/d/msgid/ptaccess/CAN%3Dh5d_V-Sk-Ff_X-4hGNOfxMR_VqT7wzGokmCC4%3Drr25buubQ%40mail.gmail.com. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups >>>> "Pro Tools Accessibility" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an >>>> email to ptaccess+unsubscr...@googlegroups.com. >>>> To view this discussion on the web visit >>>> https://groups.google.com/d/msgid/ptaccess/995887D8-E19F-4883-A41D-EB7AFE637586%40gmail.com. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Pro Tools Accessibility" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to ptaccess+unsubscr...@googlegroups.com. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/ptaccess/CAN%3Dh5d_Xe990uS4GZdd7vDgP8b7kUyyxw6W-jn0YZboM2ddnQQ%40mail.gmail.com. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to ptaccess+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/ptaccess/D6EA7C8F-BFD4-48BD-91F4-851993B37418%40gmail.com. >> > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/ptaccess/CAN%3Dh5d-83PRqwqNTtNOWX_obq6p_yfsf5LCw6a%3DDj0OgA3_HAQ%40mail.gmail.com. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/ptaccess/61CF9E87-F7F0-49C9-8EEE-554B26BA0531%40gmail.com.
