Dear Mr. J Garcia We are sorry to learn that you lost all book mark and voice note by our clerical error of manual for all clear setting.
It is certainly natural for you to feel " do not trust the plextalk manual." and " Plextalk must create a manner by which the user can backup their freakin bookmarks!!!" So we can immediately work our countermeasures as follows; 1. We will update the latest PTR1 manual by text version on our web site ASAP so that user can be reached up date manual easily. 2. We will do utmost effort to solve your pointed matter which the user can backup their bookmark at their end. However, we obliged to say that next firmware update ( end of July '04) be left unfulfilled. In closing we would like to ask for your patience and understating as we work to rectify your problem. Best regards Tatsuo Nishizawa, General Manager Plextalk Bussiness Develpment Unit Shinano Kenshi / Plextor Corp. ----- Original Message ----- From: "J Garcia" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, June 23, 2004 4:10 AM Subject: Bookmar Cautions > Hi all, > > > > I'm pretty P/o right now because the one thing I was dreading the most just > happen and I thought I would let the group know that they should beware of > the following incorrect text below from the PTR manual. I just lost > absolutely all my voice notes and bookmarks which of course means I've > wasted an incredible amount of my freakin time indexing my books and other > material using PTR1's faulty bookmarks and such to then lose all this > information in an instant as a result of a plextalk firmware defect. > > > > I was reading a book read onto my Toshiba card, and while rewinding, the > card became stuck. I listened to the PTR1's rewind mechanism and it made 0 > noise telling me that the PC card was stuck. I heard the waiting tone for a > long time before finally deciding to simply turn the unit off by pulling the > battery out of it since it would not shut down in any other way. I turned > the p1 back on and the pc card was working fine and all my bookmarks were > intact. The problem now was that I was getting a prompt from the p1 telling > me that my daisy book on CD was not identifiable even though it was reading > before all this happened. I was also instructed to reset all settings. I did > this by going into the control panel per the manual's instructions below. > Everything seemed alright until I pressed the bookmarks button to check to > see if my bookmarks and notes were still there, but of course they weren't. > Damn! I knew this would happen, but as noted in > > the text below from the manual, it stated all bookmarks and notes would be > alright, so I didn't think there was going to be a problem. > > > > My point: 1. Most of us already know, but for the newcomers, absolutely do > not trust the plextalk manual. 2. again, Plextalk must create a manner by > which the user can backup their freakin bookmarks!!! Just as there have been > updates to the P1 within the last couple of years, there will more than > likely be more in the future. Does this mean users such as myself which need > to access information quickly must reread their entire bookshelf of books in > order to index and restructure and re-bookmark all their books? I just lost > all my personal notes and bookmarks for about 30 textbooks and personal > recordings. Why even bother allowing one to place bookmarks if they will be > completely useless every 6 months or year when Plextalk puts out a new > firmware revision. > > > > 10 USING OTHER PLEXTALK CAPABILITIES > > > This section covers a variety of other capabilities of the Plextalk Portable > Recorder. > > �10.1 Clear All Settings > > You can use the menu to clear all settings, and return the Plextalk Portable > Recorder to its default factory settings. Even if all the settings are > cleared, the bookmark information and the notepads remain intact. > > > > Again, the text immediately above is BS, so don't trust any Plextalk > documentation if you value your data. > > J Garcia > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
