Well, I think if they're free upgrades then distributors should consider their market and send out in a form which *most* can manage easily. It has also proved good practice from Freedom Scientific to send out CD's to those entitled to updates which, although they may have arrived after people have downloaded, have at least been made available.
Anyway, everyone knows where my thoughts are on this now so I'll back down and say no more! -- Carol [EMAIL PROTECTED] -----Original Message----- From: Andrew Hodgson [mailto:[EMAIL PROTECTED] Sent: 23 August 2004 18:12 To: [EMAIL PROTECTED] Subject: RE: RE: Upgrade process, manual and other docs on ptr1 website, ETC... Hi, Issuing updates in this manner is quite common for CD devices such as this one. Some devices like some MP3 CD players expect a file to be in the root, but in this case there needs to be multiple files to guide the users through the upgrade process. Maybe it should be the distributor's responsibility to create update disks if requested (possibly at a handling fee)? I wonder how many distributors would currently do this if asked? Alternatively, I wonder if there is any way of pushing the image out via a CD via an EXE file that does the image extraction itself? Andrew. > -----Original Message----- > From: Carol Pearson [mailto:[EMAIL PROTECTED] > Sent: 23 August 2004 16:15 > To: [EMAIL PROTECTED] > Subject: RE: Upgrade process, manual and other docs on ptr1 > website, ETC... > > I'm sorry, I don't quite agree here. > > It may not be directly a Plextor issue but it's unreasonable, > surely, to > expect everyone to have CD burning software and, even if they have the > software and use it in a limited capacity, they still may not > understand > (as I did not) about images. > > I know of no other programme where updates are issued in this format. > > I hope Plextor are listening! > > > -- > Carol > [EMAIL PROTECTED] > > > > -----Original Message----- > From: Brian Borowski [mailto:[EMAIL PROTECTED] > Sent: 23 August 2004 15:43 > To: [EMAIL PROTECTED] > Cc: [EMAIL PROTECTED] > Subject: Upgrade process, manual and other docs on ptr1 > website, ETC... > > > The upgrade process isn't complicated; just read the documentation on > the web site and follow the directions. If users don't know how > to burn an > image with their particular sort of cd burning software; then this is > really not a Plextor issue, but a use of software issue. The problem > is, > there are numerous brands of cd burning software, and Plextor > (I can't > imagine this to be the case) cannnot be responsible for > teaching people > how to do this; this list can help with such issues. Personally, I > like: $ cdrecord dev=0,0 speed=16 -data PTR1VERUP200ENG.iso > but it's all > up to the user. > > As for the documentation; maybe the manual isn't just the thing for > everyone, but if one actually reads it, or searches for the sections > relevant to what you're trying to do; it has all the > information in it; > I > had no questions about the use of the machine after reading the whole > thing. That's not to say refreshing of my memory wasn't > needed, because > > there was so much information there, but you learn how to do > some basic > things with the machine, and when you've mastered that, learn > the more > complicated things through the use of the manual, this list, and > experimentation. There is documentation on the ptr1 site, > about the new > > features in V2, and how to upgrade; I followed those > instructions and it > > happened... > > There may be an issue with some stray RF on the case of the PTR1, but > this isn't unusual in the case of almost all devices that have a power > supply, > especially if the case of that equipment isn't grounded through a > separate > line (the safety ground) which I believe all computers have. > The PTR1's > > power supply has a two-conductor cord and uses a switching > power supply > (down to 10V DC 2.5A) and has to be well isolated for safety reasons. > The > fact that the computer is grounded and the PTR1 is not, might > well mean > that when a user makes a connection between the two devices, > there could > > be a small low voltage difference between them. This is a common > problem and I've experienced it many times with a wide variety of > equipment. > > As for the audio hum when recording. My solution is to either: > * Reverse the plug, > > * Try a different mic, or if the input setup is more sophisticated > different connecting cords, > > * My favorite: wind a few turns of the cord from the input device > through a ferrite bead (toroid or tube). > Success with the above three suggestions varies depending > upon numerous > external conditions, use, ETC. > > Brian Borowski > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: > [EMAIL PROTECTED] > For additional commands, e-mail: > [EMAIL PROTECTED] > > > --- > Incoming mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004 > > > --- > Outgoing mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004 > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: > [EMAIL PROTECTED] > For additional commands, e-mail: > [EMAIL PROTECTED] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --- Incoming mail is certified Virus Free. 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