Hi All, We're starting this triage process today, and it will last through Wednesday.
On Thu, Mar 23, 2017 at 3:55 PM Eric Sorenson <[email protected]> wrote: > Hi All – we're trying to get on top of the backlogs of Jira tickets. Those > of you who have been around for a while might remember this was the > original purpose of the "Triage-A-Thon" events, when we parcelled out > batches of Redmine tickets for categorization, clean-up, and > prioritization. (Hi, @kartar!) > > I wanted to let everyone know that this activity is going on, so if you > see updates on long-dormant Jira tickets it doesn't come as a surprise. > Although the commentary as we're dispositioning the tickets is boilerplate > copy-pasta, these are not automatic mass-closures. Teams are going through > the tickets in batches and spending some time on each one. If you get mail > about a ticket that you feel is dispositioned incorrectly (such as "Cannot > reproduce", when you can provide a repro case), please re-open them. > > Additionally, if you're interested in helping out, the query we're working > through is publicly available here: > https://tickets.puppetlabs.com/issues/?filter=25600# > > The workflow and response text for triaging tickets is available here: > > https://docs.puppet.com/community/puppet_projects_workflow.html#workflow-for-bugs > > The benefit at the end of all of this will be that we will be able to > provide much better response time for new issues as they come in. > > Eric Sorenson - [email protected] > director of product, ecosystem and platform > > -- > You received this message because you are subscribed to the Google Groups > "Puppet Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/puppet-dev/B4C79B78-F85E-42E9-A0D9-5830D4640843%40puppet.com > . > For more options, visit https://groups.google.com/d/optout. > -- Regards, Branan Riley Senior Sofware Engineer, Puppet inc. -- You received this message because you are subscribed to the Google Groups "Puppet Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/puppet-dev/CADWDnr%3D%3DoCurj29EBFRVQzuYZDyxV20y4e-GfKiBEOubp%3DYLVg%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
