Jira is making me feel so loved..... On Mon, May 15, 2017 at 1:27 PM, Branan Riley <[email protected]> wrote:
> Hi All, > > We're starting this triage process today, and it will last through > Wednesday. > > On Thu, Mar 23, 2017 at 3:55 PM Eric Sorenson <[email protected]> wrote: > >> Hi All – we're trying to get on top of the backlogs of Jira tickets. >> Those of you who have been around for a while might remember this was the >> original purpose of the "Triage-A-Thon" events, when we parcelled out >> batches of Redmine tickets for categorization, clean-up, and >> prioritization. (Hi, @kartar!) >> >> I wanted to let everyone know that this activity is going on, so if you >> see updates on long-dormant Jira tickets it doesn't come as a surprise. >> Although the commentary as we're dispositioning the tickets is boilerplate >> copy-pasta, these are not automatic mass-closures. Teams are going through >> the tickets in batches and spending some time on each one. If you get mail >> about a ticket that you feel is dispositioned incorrectly (such as "Cannot >> reproduce", when you can provide a repro case), please re-open them. >> >> Additionally, if you're interested in helping out, the query we're >> working through is publicly available here: >> https://tickets.puppetlabs.com/issues/?filter=25600# >> >> The workflow and response text for triaging tickets is available here: >> https://docs.puppet.com/community/puppet_projects_ >> workflow.html#workflow-for-bugs >> >> The benefit at the end of all of this will be that we will be able to >> provide much better response time for new issues as they come in. >> >> Eric Sorenson - [email protected] >> director of product, ecosystem and platform >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Puppet Developers" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit https://groups.google.com/d/ >> msgid/puppet-dev/B4C79B78-F85E-42E9-A0D9-5830D4640843%40puppet.com. >> For more options, visit https://groups.google.com/d/optout. >> > -- > Regards, > > Branan Riley > Senior Sofware Engineer, Puppet inc. > > -- > You received this message because you are subscribed to the Google Groups > "Puppet Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit https://groups.google.com/d/ > msgid/puppet-dev/CADWDnr%3D%3DoCurj29EBFRVQzuYZDyxV20y4e- > GfKiBEOubp%3DYLVg%40mail.gmail.com > <https://groups.google.com/d/msgid/puppet-dev/CADWDnr%3D%3DoCurj29EBFRVQzuYZDyxV20y4e-GfKiBEOubp%3DYLVg%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > > For more options, visit https://groups.google.com/d/optout. > -- Trevor Vaughan Vice President, Onyx Point, Inc (410) 541-6699 x788 -- This account not approved for unencrypted proprietary information -- -- You received this message because you are subscribed to the Google Groups "Puppet Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/puppet-dev/CANs%2BFoUHJoBMHs8rf%2BQFUq0U92NwVZr3G2AjH7kPhk2YprsChQ%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
