Thanks for the tip, I just tried it, now I get a different error, which is
usually a good sign:
c:\Program Files\Puppet Labs\Puppet\bin>puppet.bat
c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/gems/win32-dir-
0.4.3/lib/win32/dir.rb:95:in `encode': "\xC8" to UTF-8 in conversion from
ASCII-
8BIT to UTF-8 to IBM866 (Encoding::UndefinedConversionError)
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/ge
ms/win32-dir-0.4.3/lib/win32/dir.rb:95:in `block in <class:Dir>'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/ge
ms/win32-dir-0.4.3/lib/win32/dir.rb:74:in `each'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/ge
ms/win32-dir-0.4.3/lib/win32/dir.rb:74:in `<class:Dir>'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/ge
ms/win32-dir-0.4.3/lib/win32/dir.rb:5:in `<top (required)>'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:60:in `require'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:60:in `rescue in require'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:35:in `require'
from c:/Program Files/Puppet
Labs/Puppet/facter/lib/facter/util/config.r
b:44:in `<top (required)>'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet
Labs/Puppet/facter/lib/facter/util/resoluti
on.rb:7:in `<top (required)>'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet
Labs/Puppet/facter/lib/facter/util/fact.rb:
2:in `<top (required)>'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet Labs/Puppet/facter/lib/facter.rb:23:in
`<mo
dule:Facter>'
from c:/Program Files/Puppet Labs/Puppet/facter/lib/facter.rb:19:in
`<to
p (required)>'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet Labs/Puppet/puppet/lib/puppet.rb:6:in
`<top
(required)>'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet
Labs/Puppet/puppet/lib/puppet/util/command_
line.rb:12:in `<top (required)>'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
.1/rubygems/custom_require.rb:36:in `require'
from c:/Program Files/Puppet Labs/Puppet/puppet/bin/puppet:3:in
`<main>'
Regards,
Ivan
On Thursday, August 1, 2013 6:42:16 AM UTC+2, Josh Cooper wrote:
>
> Hi Ivan,
>
>
> On Mon, Jul 22, 2013 at 1:05 AM, Иван Кадочников
> <fizma...@gmail.com<javascript:>
> > wrote:
>
>> Thanks for the information, I somehow managed to not notice your response
>> for several days.
>>
>>
>> On Wednesday, July 17, 2013 6:52:43 PM UTC+2, Josh Cooper wrote:
>>>
>>>
>>>
>>> On Wednesday, July 17, 2013 9:27:05 AM UTC-7, Иван Кадочников wrote:
>>>>
>>>> Hi all,
>>>>
>>>> I have trouble installing puppet open source 3.2.3 from the msi package
>>>> on Windows 7 Home Basic.
>>>> The error message is "Service 'Puppet Agent' (puppet) failed to start.
>>>> Verify that you have sufficient privileges to start system services."
>>>>
>>>> I am pretty sure it's not a privileges problem.
>>>> If (without closing the installer, as that would roll back everything)
>>>> I open Services and try to start Puppet Agent manually it fails to start
>>>> with
>>>> "Error 1053: The service did not respond to the start or control
>>>> request in a timely fashion."
>>>>
>>>> This may be a timeout problem (the hardware is a netbook), but I doubt
>>>> it.
>>>>
>>>> 1) Is there a way to install Puppet without installing or auto-starting
>>>> the service? A checkbox in the installer would be nice.
>>>>
>>>
>>> This is
>>> http://projects.puppetlabs.**com/issues/18268<http://projects.puppetlabs.com/issues/18268>
>>>
>>> 2) Is there a way to avoid rolling back the whole installation if the
>>>> service failed to start? A yes/no dialog would be nice. "Yes, I will start
>>>> the service later manually, after I figure out what's wrong, thank you"
>>>>
>>>
>>> We're using WiX to build our MSI. I'm not sure if there is an option to
>>> do this?
>>>
>> A search lead me to the ServiceInstall component parameter Vital, which
>> controls if failing to start the service fails the whole install. On the
>> other hand, changing this would surprise people doing automated setup. And
>> now that I know there's a reason for the service not working I don't care
>> about preventing rollback that much...
>>
>>
>>>
>>>> 3) What could be causing this, what can I do to work around this?
>>>> I have tried adding registry key \HKEY_LOCAL_MACHINE\SYSTEM\**
>>>> CurrentControlSet\Control\**ServicesPipeTimeout = 120000 (googling
>>>> error 1053 led me to believe it might help, but it did not)
>>>>
>>>> Then I tried to run Puppet directly (still without closing the
>>>> installer):
>>>>
>>>> C:\Program Files\Puppet Labs\Puppet\bin>puppet.bat
>>>> C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> gems/1.9.1/gems/win32-dir-
>>>> 0.3.7/lib/win32/dir.rb:54:in `strip': invalid byte sequence in US-ASCII
>>>> (Argumen
>>>> tError)
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> gems/1.9.1/ge
>>>> ms/win32-dir-0.3.7/lib/win32/**dir.rb:54:in `block in <class:Dir>'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> gems/1.9.1/ge
>>>> ms/win32-dir-0.3.7/lib/win32/**dir.rb:36:in `each'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> gems/1.9.1/ge
>>>> ms/win32-dir-0.3.7/lib/win32/**dir.rb:36:in `<class:Dir>'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> gems/1.9.1/ge
>>>> ms/win32-dir-0.3.7/lib/win32/**dir.rb:13:in `<top (required)>'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**60:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**60:in `rescue in require'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**35:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/facter/lib/facter/**
>>>> util/config.r
>>>> b:44:in `<top (required)>'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/facter/lib/facter/**
>>>> util/resoluti
>>>> on.rb:7:in `<top (required)>'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/facter/lib/facter/**
>>>> util/fact.rb:
>>>> 2:in `<top (required)>'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet
>>>> Labs/Puppet/facter/lib/facter.**rb:23:in
>>>> `<mo
>>>> dule:Facter>'
>>>> from C:/Program Files/Puppet
>>>> Labs/Puppet/facter/lib/facter.**rb:19:in
>>>> `<to
>>>> p (required)>'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet
>>>> Labs/Puppet/puppet/lib/puppet.**rb:6:in
>>>> `<top
>>>> (required)>'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/puppet/lib/puppet/**
>>>> util/command_
>>>> line.rb:12:in `<top (required)>'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>> site_ruby/1.9
>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>> from C:/Program Files/Puppet Labs/Puppet/puppet/bin/puppet:**3:in
>>>> `<main>'
>>>> I have no ruby experience so any help interpreting that would be
>>>> welcome.
>>>>
>>>> Ivan
>>>>
>>>
>>> The error in win32-dir gem is related to https://projects.puppetlabs.**
>>> com/issues/17010 <https://projects.puppetlabs.com/issues/17010>. The
>>> version of win32-dir gem we are using (0.3.7) uses the ANSI win32 apis,
>>> e.g. SHGetFolderLocationA and does not work correctly on locales whose
>>> paths are not ascii compatible.
>>>
>>> The newer win32-dir gems 0.4.x correctly use the wide versions, e.g.
>>> SHGetFolderLocationW, but there was still an issue preventing us from
>>> resolving #17010. I filed an upstream PR, which was recently merged
>>> https://github.com/djberg96/**win32-dir/blob/**
>>> 7664900064cce9e606bfb67842fb98**f66cc60ae2/lib/win32/dir.rb<https://github.com/djberg96/win32-dir/blob/7664900064cce9e606bfb67842fb98f66cc60ae2/lib/win32/dir.rb>
>>> .
>>>
>>> As soo as Dan releases 0.4.3, we will move to that version, as currently
>>> this issue prevents facter and puppet from working in many non-ascii based
>>> locales. In the meantime, you might want to try cloning the latest
>>> win32-dir gem (from the ffi branch) and installing that.
>>>
>>> Josh
>>>
>> So I should wait for win32-dir 0.4.3 to be released and for the
>> corresponding Puppet update?
>> Good enough for me, more time to play with the linux version.
>>
>
> Dan Berger has released an updated win32-dir gem with my patch in it. You
> can just run `gem update win32-dir` and you should be good. Alternatively,
> you can wait for the next puppet release (3.2.4 or 3.3.0 whichever comes
> first).
>
> Josh
>
> --
> Josh Cooper
> Developer, Puppet Labs
>
> *Join us at PuppetConf 2013, August 22-23 in San Francisco - *
> http://bit.ly/pupconf13*
> **Register now and take advantage of the Final Countdown discount - save
> 15%!*
>
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