Hi,
Same here, I'm trying to run the agent on a Windows machine installed in
French:
C:/Program Files (x86)/Puppet
Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/gems/win32-dir-0.4.3/lib/win32/dir.rb:95:in
`enco
de': "\xE9" to UTF-8 in conversion from ASCII-8BIT to UTF-8 to CP850
(Encoding::UndefinedConversionError)
from C:/Program Files (x86)/Puppet
Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/gems/win32-dir-0.4.3/lib/win32/dir.r
b:95:in `block in <class:Dir>'
from C:/Program Files (x86)/Puppet
Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/gems/win32-dir-0.4.3/lib/win32/dir.r
b:74:in `each'
from C:/Program Files (x86)/Puppet
Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/gems/win32-dir-0.4.3/lib/win32/dir.r
b:74:in `<class:Dir>'
from C:/Program Files (x86)/Puppet
Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/gems/win32-dir-0.4.3/lib/win32/dir.r
b:5:in `<top (required)>'
from C:/Program Files (x86)/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9.1/rubygems/custom_require.rb:60:i
n `require'
from C:/Program Files (x86)/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9.1/rubygems/custom_require.rb:60:i
n `rescue in require'
from C:/Program Files (x86)/Puppet
Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9.1/rubygems/custom_require.rb:35:i
n `require'
from C:/Program Files (x86)/Puppet Labs/Puppet/service/daemon.rb:5:in
`<main>'
I am also running 3.2.4 and win32-dir 0.4.3...
On Monday, August 26, 2013 2:22:27 PM UTC+2, tinny...@gmail.com wrote:
>
> I met exactly the same error when installing puppet 3.2.4 with win32-dir
> 0.4.3
>
> Is their a workable version?
>
>
> 在 2013年8月5日星期一UTC+8上午1时27分59秒，Иван Кадочников写道：
>>
>> Thanks for the tip, I just tried it, now I get a different error, which
>> is usually a good sign:
>>
>> c:\Program Files\Puppet Labs\Puppet\bin>puppet.bat
>> c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/gems/win32-dir-
>> 0.4.3/lib/win32/dir.rb:95:in `encode': "\xC8" to UTF-8 in conversion from
>> ASCII-
>> 8BIT to UTF-8 to IBM866 (Encoding::UndefinedConversionError)
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/ge
>> ms/win32-dir-0.4.3/lib/win32/dir.rb:95:in `block in <class:Dir>'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/ge
>> ms/win32-dir-0.4.3/lib/win32/dir.rb:74:in `each'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/ge
>> ms/win32-dir-0.4.3/lib/win32/dir.rb:74:in `<class:Dir>'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/gems/1.9.1/ge
>> ms/win32-dir-0.4.3/lib/win32/dir.rb:5:in `<top (required)>'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:60:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:60:in `rescue in require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:35:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/facter/lib/facter/util/config.r
>> b:44:in `<top (required)>'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/facter/lib/facter/util/resoluti
>> on.rb:7:in `<top (required)>'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/facter/lib/facter/util/fact.rb:
>> 2:in `<top (required)>'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/facter/lib/facter.rb:23:in `<mo
>> dule:Facter>'
>> from c:/Program Files/Puppet
>> Labs/Puppet/facter/lib/facter.rb:19:in `<to
>> p (required)>'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/puppet/lib/puppet.rb:6:in `<top
>> (required)>'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/puppet/lib/puppet/util/command_
>> line.rb:12:in `<top (required)>'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet
>> Labs/Puppet/sys/ruby/lib/ruby/site_ruby/1.9
>> .1/rubygems/custom_require.rb:36:in `require'
>> from c:/Program Files/Puppet Labs/Puppet/puppet/bin/puppet:3:in
>> `<main>'
>>
>> Regards,
>> Ivan
>>
>> On Thursday, August 1, 2013 6:42:16 AM UTC+2, Josh Cooper wrote:
>>>
>>> Hi Ivan,
>>>
>>>
>>> On Mon, Jul 22, 2013 at 1:05 AM, Иван Кадочников <fizma...@gmail.com>wrote:
>>>
>>>> Thanks for the information, I somehow managed to not notice your
>>>> response for several days.
>>>>
>>>>
>>>> On Wednesday, July 17, 2013 6:52:43 PM UTC+2, Josh Cooper wrote:
>>>>>
>>>>>
>>>>>
>>>>> On Wednesday, July 17, 2013 9:27:05 AM UTC-7, Иван Кадочников wrote:
>>>>>>
>>>>>> Hi all,
>>>>>>
>>>>>> I have trouble installing puppet open source 3.2.3 from the msi
>>>>>> package on Windows 7 Home Basic.
>>>>>> The error message is "Service 'Puppet Agent' (puppet) failed to
>>>>>> start. Verify that you have sufficient privileges to start system
>>>>>> services."
>>>>>>
>>>>>> I am pretty sure it's not a privileges problem.
>>>>>> If (without closing the installer, as that would roll back
>>>>>> everything) I open Services and try to start Puppet Agent manually it
>>>>>> fails
>>>>>> to start with
>>>>>> "Error 1053: The service did not respond to the start or control
>>>>>> request in a timely fashion."
>>>>>>
>>>>>> This may be a timeout problem (the hardware is a netbook), but I
>>>>>> doubt it.
>>>>>>
>>>>>> 1) Is there a way to install Puppet without installing or
>>>>>> auto-starting the service? A checkbox in the installer would be nice.
>>>>>>
>>>>>
>>>>> This is
>>>>> http://projects.puppetlabs.**com/issues/18268<http://projects.puppetlabs.com/issues/18268>
>>>>>
>>>>> 2) Is there a way to avoid rolling back the whole installation if the
>>>>>> service failed to start? A yes/no dialog would be nice. "Yes, I will
>>>>>> start
>>>>>> the service later manually, after I figure out what's wrong, thank you"
>>>>>>
>>>>>
>>>>> We're using WiX to build our MSI. I'm not sure if there is an option
>>>>> to do this?
>>>>>
>>>> A search lead me to the ServiceInstall component parameter Vital, which
>>>> controls if failing to start the service fails the whole install. On the
>>>> other hand, changing this would surprise people doing automated setup. And
>>>> now that I know there's a reason for the service not working I don't care
>>>> about preventing rollback that much...
>>>>
>>>>
>>>>>
>>>>>> 3) What could be causing this, what can I do to work around this?
>>>>>> I have tried adding registry key \HKEY_LOCAL_MACHINE\SYSTEM\**
>>>>>> CurrentControlSet\Control\**ServicesPipeTimeout = 120000 (googling
>>>>>> error 1053 led me to believe it might help, but it did not)
>>>>>>
>>>>>> Then I tried to run Puppet directly (still without closing the
>>>>>> installer):
>>>>>>
>>>>>> C:\Program Files\Puppet Labs\Puppet\bin>puppet.bat
>>>>>> C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> gems/1.9.1/gems/win32-dir-
>>>>>> 0.3.7/lib/win32/dir.rb:54:in `strip': invalid byte sequence in
>>>>>> US-ASCII (Argumen
>>>>>> tError)
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> gems/1.9.1/ge
>>>>>> ms/win32-dir-0.3.7/lib/win32/**dir.rb:54:in `block in <class:Dir>'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> gems/1.9.1/ge
>>>>>> ms/win32-dir-0.3.7/lib/win32/**dir.rb:36:in `each'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> gems/1.9.1/ge
>>>>>> ms/win32-dir-0.3.7/lib/win32/**dir.rb:36:in `<class:Dir>'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> gems/1.9.1/ge
>>>>>> ms/win32-dir-0.3.7/lib/win32/**dir.rb:13:in `<top (required)>'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**60:in `require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**60:in `rescue in require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**35:in `require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/facter/lib/facter/**
>>>>>> util/config.r
>>>>>> b:44:in `<top (required)>'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/facter/lib/facter/**
>>>>>> util/resoluti
>>>>>> on.rb:7:in `<top (required)>'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/facter/lib/facter/**
>>>>>> util/fact.rb:
>>>>>> 2:in `<top (required)>'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet
>>>>>> Labs/Puppet/facter/lib/facter.**rb:23:in
>>>>>> `<mo
>>>>>> dule:Facter>'
>>>>>> from C:/Program Files/Puppet
>>>>>> Labs/Puppet/facter/lib/facter.**rb:19:in
>>>>>> `<to
>>>>>> p (required)>'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet
>>>>>> Labs/Puppet/puppet/lib/puppet.**rb:6:in
>>>>>> `<top
>>>>>> (required)>'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/puppet/lib/puppet/**
>>>>>> util/command_
>>>>>> line.rb:12:in `<top (required)>'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/**
>>>>>> site_ruby/1.9
>>>>>> .1/rubygems/custom_require.rb:**36:in `require'
>>>>>> from C:/Program Files/Puppet
>>>>>> Labs/Puppet/puppet/bin/puppet:**3:in
>>>>>> `<main>'
>>>>>> I have no ruby experience so any help interpreting that would be
>>>>>> welcome.
>>>>>>
>>>>>> Ivan
>>>>>>
>>>>>
>>>>> The error in win32-dir gem is related to https://projects.puppetlabs.*
>>>>> *com/issues/17010 <https://projects.puppetlabs.com/issues/17010>. The
>>>>> version of win32-dir gem we are using (0.3.7) uses the ANSI win32 apis,
>>>>> e.g. SHGetFolderLocationA and does not work correctly on locales whose
>>>>> paths are not ascii compatible.
>>>>>
>>>>> The newer win32-dir gems 0.4.x correctly use the wide versions, e.g.
>>>>> SHGetFolderLocationW, but there was still an issue preventing us from
>>>>> resolving #17010. I filed an upstream PR, which was recently merged
>>>>> https://github.com/djberg96/**win32-dir/blob/**
>>>>> 7664900064cce9e606bfb67842fb98**f66cc60ae2/lib/win32/dir.rb<https://github.com/djberg96/win32-dir/blob/7664900064cce9e606bfb67842fb98f66cc60ae2/lib/win32/dir.rb>
>>>>> .
>>>>>
>>>>> As soo as Dan releases 0.4.3, we will move to that version, as
>>>>> currently this issue prevents facter and puppet from working in many
>>>>> non-ascii based locales. In the meantime, you might want to try cloning
>>>>> the
>>>>> latest win32-dir gem (from the ffi branch) and installing that.
>>>>>
>>>>> Josh
>>>>>
>>>> So I should wait for win32-dir 0.4.3 to be released and for the
>>>> corresponding Puppet update?
>>>> Good enough for me, more time to play with the linux version.
>>>>
>>>
>>> Dan Berger has released an updated win32-dir gem with my patch in it.
>>> You can just run `gem update win32-dir` and you should be good.
>>> Alternatively, you can wait for the next puppet release (3.2.4 or 3.3.0
>>> whichever comes first).
>>>
>>> Josh
>>>
>>> --
>>> Josh Cooper
>>> Developer, Puppet Labs
>>>
>>> *Join us at PuppetConf 2013, August 22-23 in San Francisco - *
>>> http://bit.ly/pupconf13*
>>> **Register now and take advantage of the Final Countdown discount -
>>> save 15%!*
>>>
>>
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