Thanks James, it does sort of give me the faith that trying/testing
isn't an unreasonable adventure.
\\Warron
On 9/30/2016 10:16 PM, James Pryor wrote:
Warron,
It appears that you have an operational need to have a non-Red Hat
node being managed by a puppet-master. Also looks as though the
puppet-master is the one that is part of Satellite 6.2. It sounds that
you are looking for confirmation that the puppet-master running inside
of Satellite 6.2 fits your needs in regards to that non-Red Hat node.
At Red Hat and at previous employers, I never had the need to perform
the research of your scenario, so I simply don't know and unable to
give you an answer. I do know this, which I've said earlier this week
on this email list: "Red Hat is not customizing puppet 3.8 in
Satellite 6 in any way." So perhaps you'll discover it fits your need.
I'm sorry to hear that your experience with Red Hat Support is not as
good as it should be. As I've said, I am not in a support or customer
facing role. This email thread is not an offer of support, but purely
my opinion. I assume your site, or customer, has a relationship with
Red Hat customer facing personnel. You've mentioned the visiting Red
Hat Consultant. Or perhaps there is the customer's RH Sales rep or
Technical Account Manager. I would follow up with them.
Regards,
James
On Fri, Sep 30, 2016 at 9:12 PM, Warron French
<[email protected] <mailto:[email protected]>> wrote:
James, thanks. I am working with a Red Hat Consultant that visits
our site regularly (I can't tell you who the customer is), but he
said that your product apparently doesn't provide an agent for
other OSes; only Red Hat (variants).
So, I am a little confused by your reply, can you please clarify?
Are you saying that I can open up a ticket with Red Hat Customer
Portal and it won't be a waste of my time (like the other total of
2 tickets have been)?
Thanks James,
Warron
On 9/29/2016 11:59 PM, James Pryor wrote:
Warron,
Disclaimer: I work for Red Hat, not on Satellite, and not in a
customer facing support role: jpryor [AT] redhat.com
<http://redhat.com>
If you need actual support for puppet and Satellite 6.2, then
please follow up with RH Support directly.
If you need to run Puppet Enterprise as a Master, and desire to
have PE and Satellite 6.1+ be integrated together, then please
refer to the documents written by Puppet and Red Hat. See also
the "Puppet Enterprise & Satellite 6" YouTube video of the talk
given at PuppetConf 2015.
https://access.redhat.com/articles/satellite-and-puppet-enterprise
<https://access.redhat.com/articles/satellite-and-puppet-enterprise>
https://puppet.com/product/managed-technology/red-hat
<https://puppet.com/product/managed-technology/red-hat>
https://youtu.be/SznrNExpjxo?t=800
<https://youtu.be/SznrNExpjxo?t=800>
However in your example:
/" I am running Red Hat Satellite 6.2.1, but the Puppet Master is
actually on v3.8.6; is there an agent that I can use on a VMware
machine to manage the packages and other files (all the same)?"
/
What is the "VMware machine"? If "VMware machine" is a RHEL
virtual-machine running on VMware, then you can install the
puppet agent that Red Hat provides by way of a repo from your
Satellite on the RHEL node, which is documented here:
https://access.redhat.com/documentation/en/red-hat-satellite/6.2/single/host-configuration-guide#sect-Red_Hat_Satellite-Host_Configuration_Guide-Registration-Installing_and_Configuring_the_Puppet_Agent
<https://access.redhat.com/documentation/en/red-hat-satellite/6.2/single/host-configuration-guide#sect-Red_Hat_Satellite-Host_Configuration_Guide-Registration-Installing_and_Configuring_the_Puppet_Agent>
I hope this helps,
James
On Thu, Sep 29, 2016 at 7:34 PM, Warron French
<[email protected] <mailto:[email protected]>> wrote:
I know that according to some official training documentation
from Puppet Labs Corp, that VMware has invested in Puppet Labs.
Can anyone tell me though, does the Red Hat Satellite
implementation of Puppet (the master) work with the Puppet
Enterprise agents... assuming the version of agent matches
the version of the master?
For example, I am running Red Hat Satellite 6.2.1, but the
Puppet Master is actually on v3.8.6; is there an agent that I
can use on a VMware machine to manage the packages and other
files (all the same)?
Thanks in advance,
Warron
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