On 23.12.2014 13:56, Ned Batchelder wrote:
> 
> On 12/23/14 6:55 AM, M.-A. Lemburg wrote:
>> On 23.12.2014 11:56, Ned Batchelder wrote:
>>> Sorry if this is the wrong list to write to. You'll see why I'm here in 
>>> just a minute.
>>>
>>> I needed some help with some mail lists at mail.python.org: I need a 
>>> password reminder, but never
>>> got one, and I have some questions about creating a new list.
>> Did you request this via the Mailman interface ? Perhaps it
>> got eaten by a spam filter.
>>
>> Note that some MLs on python.org have the monthly reminders turned
>> off, so for those you need to request the reminder via the Mailman
>> list interface.
>
> Yes, I requested it with the button on the page.  Nothing in the gmail spam 
> filter.

Hmm, that would indeed require some investigation into the logs.

Could you try the same with one of the other MLs you are subscribed
to ?

Note that it's possible to change the password globally on python.org
if you know at least one of the ML passwords for your account. This may
be a workaround for your problem.

>>> The page at http://mail.python.org says, "If you are having trouble using 
>>> the lists, please contact
>>> [email protected] <mailto:[email protected]>," so I sent my questions 
>>> there.
>>>
>>> I got an automated response email that said that no one will answer, and to 
>>> write to
>>> [email protected].  I forwarded my questions there.
>>>
>>> I got an automated response email in German that said to send requests to 
>>> [email protected]. So
>>> I forwarded my questions there.
>>>
>>> I got an automated response email (in German and English!) that said, 
>>> "Thank you for your email.
>>> We'll work on email issues right away, all other issues will be ignored."  
>>> I don't know if my
>>> questions are considered email issues or not, so I don't know how long to 
>>> wait before trying
>>> something else.
>>>
>>> What should I do now?  Any ideas who I can contact? Things seem broken on a 
>>> number of levels.
>> [email protected] should be able to help you with ML issues.
>
> As I mentioned above, I sent an email to [email protected], and got a 
> German reply that led me
> down a fruitless path.

Two of our postmasters are Germans, that's probably why you got
this response.

>> That said, it's holiday season now, so don't you can't really expect
>> the usual prompt reaction times of our postmasters :-)
>>
> :-(  The automated responses that are the email equivalent of >/dev/null are 
> very prompt! :-(

I'd say: wait two weeks and try again :-)

-- 
Marc-Andre Lemburg
eGenix.com

Professional Python Services directly from the Source  (#1, Dec 23 2014)
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