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On Dec 23, 2014, at 05:56 AM, Ned Batchelder wrote:

>I needed some help with some mail lists at mail.python.org: I need a password
>reminder, but never got one, and I have some questions about creating a new
>list.

I just tried it with the 'playground' mailing list and it worked just fine.  I
got the password reminder within minutes.  FWIW, the playground list is just
that, a dummy list that the postmasters can use to experiment with the live
Mailman system on mpo.  I'm not sure why you haven't gotten you password
reminder.

>The page at http://mail.python.org says, "If you are having trouble using the
>lists, please contact [email protected] <mailto:[email protected]>," so I
>sent my questions there.

That's pretty much a canned listinfo overview page.  We could hack that to
explicitly name [email protected].  [email protected] is the site list,
and until just now, only myself and Ralf were members of that list, and my
delivery is disabled.  I just added [email protected] to that mailing
list, so it should forward everything to the postmasters.

>I got an automated response email that said that no one will answer, and to
>write to [email protected].  I forwarded my questions there.

Yep, that's Mailman's replybot.

>I got an automated response email in German that said to send requests to
>[email protected]. So I forwarded my questions there.

Yep, that's probably Ralf's replybot. ;)

>I got an automated response email (in German and English!) that said, "Thank
>you for your email. We'll work on email issues right away, all other issues
>will be ignored."  I don't know if my questions are considered email issues
>or not, so I don't know how long to wait before trying something else.
>
>What should I do now?  Any ideas who I can contact? Things seem broken on a
>number of levels.

[email protected] is the right place ultimately for all things email for
python.org.  I'm not sure whether the postmasters read pydotorg-www.  As MAL
points out, it's the typical slow holiday season, so response may be delayed.

Cheers,
-Barry
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