to update:

i think i've tracked down the equivalent files on my pc. one opens the
interpreter in a white-backed text editor, the other at the
black-backed command prompt. i have equivalent files of the same size
on the workstation, which must be the same. does anyone know why i'm
getting 'there is no installed viewer capable of displaying the
document'?

i have no idea what i need, or where i can get it. any ideas?

sam

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