In article <201505290959.t4t9xpdk016...@fido.openend.se>,
 Laura Creighton <l...@openend.se> wrote:
> I asked her to come here, but I fear she is feeling a tad too
> embarassed to do that right now.  I don't know how to find out
> the name of the Utility -- the Error message really does say
> 'Utility' -- with no name for it.  Apparantly there is some log
> file you can go take a look at to find out, but I don't know
> what it is ...

Well, she could just download a current Python 2.7.x for OS X from 
python.org, install it, and see if that solves the problem.  That would 
be likely the easiest thing to do and is unlikely to make matters worse.  
If that doesn't work, restoring files from a backup would be in order, 
again most likely /Library/Frameworks/Python.framework/*.  As others 
have noted, running third-party apps like CleanMyMac is probably not a 
good idea, but, even if it is as crappy as its sounds, I would think it 
unlikely that it would be fooling with the Apple-supplied system Python 
in /System/Library/Frameworks.  If it did though, then the safest 
approach is to do a full Time Machine or other backup and restore the 
base system from the recovery partition and use the Migration Assistant 
to restore user files and settings from the backup.  But that's a very 
long and somewhat risky process so should only be done as a last resort.

https://support.apple.com/en-us/HT201314

-- 
 Ned Deily,
 n...@acm.org

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