On Thu, Jan 17, 2013 at 11:58 PM, Daisy Ray <rayda...@gmail.com> wrote:
> Hi ,
> I have question about the bug status, if I am not able to reproduce the bug
> what should I change the Status to , there is only two option - Unconfirmed
> / Resolved.
>

Pick "Resolved", since you are resolving the defect report.  Then as
soon as you pick "resolved", another field will appear next to it
where you can specify how you resolved it, e.g., "irreducible".

-Rob



> I am putting the steps in the Additional Comments section but just wanted
> to confirm on the status issue.
>
> Thanks.
> daisy
>
> On Thu, Jan 17, 2013 at 7:57 AM, Rob Weir <robw...@apache.org> wrote:
>
>> On Wed, Jan 16, 2013 at 11:04 PM, Daisy Ray <rayda...@gmail.com> wrote:
>> > Hello ,
>> > I was assigned some bugs on DEV300m39 , how do I get hold of the
>> > development version.
>> >
>>
>> Hi Daisy -- this is a good question.
>>
>> What we're ultimately trying to find out is this:  Does the code still
>> have this bug today?  If so, what's the easiest way to reproduce the
>> bug?  And what is the priority for fixing it?
>>
>> So all you need to do is test with the most recent released version of
>> OpenOffice, the 3.4.1 release that you can download from the website.
>> Even if the bug was reported against an earlier version, all we really
>> care about is whether the bug still exists in the current release.
>>
>> Regards,
>>
>> -Rob
>>
>> > Thanks.
>> >
>> > On Wed, Jan 16, 2013 at 12:24 PM, Rob Weir <robw...@apache.org> wrote:
>> >
>> >> On Wed, Jan 16, 2013 at 11:52 AM, AOO Volunteer <el...@mail-page.com>
>> >> wrote:
>> >> > Dear Mr. Weir
>> >> > Please assign me reports to confirm.
>> >> > I use Debian x64 and prefer Writer and Calc.
>> >> > Thank you.
>> >> >
>> >>
>> >> Oh, thank you!
>> >>
>> >> I just assigned you a batch of bugs reported on 64-bit Linux, Writer and
>> >> Calc.
>> >>
>> >> Send a note to the list if you have any questions!
>> >>
>> >> -Rob
>> >>
>> >> > On Tue, Jan 15, 2013, at 18:26, Rob Weir wrote:
>> >> >> Welcome again to all QA volunteers, New and Old!
>> >> >>
>> >> >> If you received this note, that means you are subscribed to the
>> >> >> mailing list.  That is good.  It also means that you've received a
>> lot
>> >> >> of posts from me in recent days.  Sorry about that.  I do try to
>> greet
>> >> >> each new volunteer personally, and since most new volunteers have
>> >> >> similar questions this leads to a lot of repetitive posts.
>> >> >>
>> >> >> As we all get up to speed to the QA tasks, we'll spend more time
>> >> >> discussing the actually QA work.  And at some point others will feel
>> >> >> comfortable welcoming our new volunteers as well.  Remember, there is
>> >> >> nothing special about me.  If you know the answer to a question, or
>> >> >> can point a new volunteer to the Orientation Modules, then please do.
>> >> >> Recruiting and training new volunteers is ongoing activity for any
>> >> >> thriving open source project.  Indeed, the same is true for any
>> >> >> thriving corporation as well.
>> >> >>
>> >> >> So where do we stand with the QA for OpenOffice?
>> >> >>
>> >> >> 1) There is a "respin" of AOO 3.4.1 in the works, planned for later
>> >> >> this month.  It does not have any code changes, but does have a set
>> of
>> >> >> additional new translations:  Danish, Norwegian, Swedish, Korean,
>> >> >> Polish, Basque, Asturian and Scottish Gaelic.
>> >> >>
>> >> >> Since the code is unchanged, it is not requiring any functional
>> >> >> testing by the QA team.  But the localization team is reviewing the
>> >> >> binaries to verify that the menus, dialogs, language tools (spell
>> >> >> checking), etc., are working properly.  If you are fluent in any of
>> >> >> these 8 languages and want to help with this final review, please
>> send
>> >> >> a note to the localization mailing list at:
>> >> >> l...@openoffice.apache.org.
>> >> >>
>> >> >> 2) AOO 4.0 -- We're still waiting for a developer snapshot release
>> >> >> that has the UI features added.  When that comes out we can test it.
>> >> >> But not yet.
>> >> >>
>> >> >> 3) Backlog of unconfirmed defect reports.   We have 2984 unconfirmed
>> >> >> defects, some dating back several years.  This is an improvement over
>> >> >> last week when we had 3016.  But it is still a cause for concern that
>> >> >> we have so many.  Why?  Although the severe bugs, the blocking,
>> >> >> show-stopper bugs will always get attention, since they are so
>> >> >> prominent, the more common place bugs, the ones that effect the
>> user's
>> >> >> daily experience and their perception of "quality", can get lost in
>> >> >> the noise if we're not keeping up with new user bug reports,
>> reviewing
>> >> >> them and confirming them in a timely fashion.
>> >> >>
>> >> >> Now obviously this backlog was not created overnight.  It is years in
>> >> >> the making.  And we won't eliminate it over night.  But I'd love to
>> >> >> make slow & steady progress to get this number down and keep it down.
>> >> >>  Twenty volunteers doing ten defect reports a week can eliminate this
>> >> >> backlog before AOO 4.0 ships and we get flooded with new bug reports.
>> >> >>
>> >> >> That is why I am encouraging new volunteers to help with confirming
>> >> >> defect reports.  I'm doing the same myself.   If you have not already
>> >> >> been assigned a batch to work with, and want to help, let me know
>> what
>> >> >> platform(s) you can test on, and any special requests (I like Calc,
>> >> >> anything but Base, etc.) and I'll get you started.  Or feel free to
>> >> >> run the following query in Bugzilla and assign yourself bugs that
>> look
>> >> >> interesting:
>> >> >>
>> >> >>
>> >>
>> https://issues.apache.org/ooo/buglist.cgi?cmdtype=runnamed&namedcmd=unconfirmed-defects&list_id=41761
>> >> >>
>> >> >> (A bug that is currently assigned to "iss...@openoffice.apache.org"
>> or
>> >> >> assigned to an address ending in openoffice.org is currently
>> >> >> unassigned)
>> >> >>
>> >> >> Thanks everyone for your hard work!
>> >> >>
>> >> >> -Rob
>> >>
>>

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