I appreciate the attempt!

Does anybody else have ideas about this?

Thanks!
--Adam


On Fri, Oct 9, 2009 at 3:42 PM, Maxwell Smart <c...@yother.com> wrote:

> Beyond my expertise.  Good luck.
>
>
>
> Adam Glass wrote:
> > CJ,
> >
> > It is probably not the e-mail client.  The problem was discovered by
> > someone using Mulberry (which I think is a variant of Eudora) and I
> > reproduced it with Thunderbird/Linux and on Thunderbird/Macintosh.
> >
> > Thanks,
> > Adam
> >
> >
> > On Fri, Oct 9, 2009 at 3:15 PM, Maxwell Smart <c...@yother.com
> > <mailto:c...@yother.com>> wrote:
> >
> >     Adam,
> >
> >     Yes for (incoming and outgoing)authentication you must put in the
> >     entire
> >     address otherwise the mail server doesn't know who you are.
> >
> >     Something else is wrong with your setup that is adding that
> >     @137.52.23.46 <http://137.52.23.46>  Is there a possibility that
> >     it's the e mail client?
> >
> >     CJ
> >
> >     Adam Glass wrote:
> >     > CJ,
> >     >
> >     > Unfortunately we are seeing different.  The user was created just
> as
> >     > adamtest, without the @ or the domain name.  But if I put the
> >     username
> >     > adamtest in for SMTP authentication (using Thunderbird), it does
> not
> >     > work.  I must type the full address.  Then another @ is added, so
> it
> >     > looks like this...
> >     > Received: from unknown (HELO ?137.52.23.46?)
> >     (adamt...@awabllc.com <mailto:adamt...@awabllc.com>@137.52.23.46
> >     <http://137.52.23.46>)
> >     > In the example above, that is the IP of my local PC, not the
> >     mail server.
> >     >
> >     > Hopefully I haven't stumped the panel  :-)
> >     > --Adam
> >     >
> >     >
> >     > On Fri, Oct 9, 2009 at 2:39 PM, Maxwell Smart <c...@yother.com
> >     <mailto:c...@yother.com>
> >     > <mailto:c...@yother.com <mailto:c...@yother.com>>> wrote:
> >     >
> >     >     Adam,
> >     >
> >     >     No, the user will only have one @ sign since when you create
> the
> >     >     account
> >     >     you only put in adamtest since you are logged into the
> >     domain you are
> >     >     creating a user for.  Qmailadmin adds the @example.com
> >     <http://example.com>
> >     >     <http://example.com> portion of the
> >     >     address.  You do not create a user adamt...@example.com
> >     <mailto:adamt...@example.com>
> >     >     <mailto:adamt...@example.com <mailto:adamt...@example.com>>
> >     in the
> >     >     Qmailadmin as it will do exactly what you describe.
> >     >
> >     >     CJ
> >     >
> >     >     Adam Glass wrote:
> >     >     > Okay, that's understandable.  But it also means the SMTP
> >     >     username must
> >     >     > be adamt...@awabllc.com <mailto:adamt...@awabllc.com>
> >     <mailto:adamt...@awabllc.com <mailto:adamt...@awabllc.com>>
> >     >     <mailto:adamt...@awabllc.com <mailto:adamt...@awabllc.com>
> >     <mailto:adamt...@awabllc.com <mailto:adamt...@awabllc.com>>> and so
> >     >     the HELO
> >     >     > message has two @ signs.
> >     >     >
> >     >     > Unfortunately this has now gotten us put on a CBL so I'm
> >     under more
> >     >     > pressure to figure this out.
> >     >     >
> >     >     >
> >     >     > Thanks again,
> >     >     > --Adam
> >     >     >
> >     >     >
> >     >     > On Fri, Oct 9, 2009 at 1:37 PM, Jake Vickers
> >     >     <j...@qmailtoaster.com <mailto:j...@qmailtoaster.com>
> >     <mailto:j...@qmailtoaster.com <mailto:j...@qmailtoaster.com>>
> >     >     > <mailto:j...@qmailtoaster.com
> >     <mailto:j...@qmailtoaster.com> <mailto:j...@qmailtoaster.com
> >     <mailto:j...@qmailtoaster.com>>>>
> >     >     wrote:
> >     >     >
> >     >     >     Adam Glass wrote:
> >     >     >>     Hi all,
> >     >     >>
> >     >     >>     I am still trying to solve a QMT problem and have
> >     reduced it to
> >     >     >>     the simplest case:  I created an account on domain
> >     >     awabllc.com <http://awabllc.com> <http://awabllc.com>
> >     >     >>     <http://awabllc.com> with the username adamtest (using
> >     >     qmailadmin
> >     >     >>     web interface).  Then I tried to log in via
> Squirrelmail.
> >     >      If the
> >     >     >>     username is adamtest it says ERROR: Unknown user or
> >     password
> >     >     >>     incorrect.  If the username is adamt...@awabllc.com
> >     <mailto:adamt...@awabllc.com>
> >     >     <mailto:adamt...@awabllc.com <mailto:adamt...@awabllc.com>>
> >     >     >>     <mailto:adamt...@awabllc.com
> >     <mailto:adamt...@awabllc.com> <mailto:adamt...@awabllc.com
> >     <mailto:adamt...@awabllc.com>>>
> >     >     it logs in successfully.
> >     >     >>
> >     >     >>     Does anyone know why this happens?
> >     >     >
> >     >     >     Because this is a virtual domain setup, and is
> >     designed to host
> >     >     >     hundreds (thousands even) of different domains. Two
> >     users on
> >     >     >     different domains with the same name would invariably
> >     happen, so
> >     >     >     the system requires the full email address as the
> >     username.
> >     >     >     Otherwise how would it know that adam from the
> >     example.com <http://example.com>
> >     >     <http://example.com>
> >     >     >     <http://example.com> was logging in when there was
> >     another user
> >     >     >     named adam at the other.com <http://other.com>
> >     <http://other.com>
> >     >     <http://other.com> domain?
> >     >     >     If you are not going to run many domains (read: only
> >     one or two)
> >     >     >     you can configure it to accept short usernames and not
> >     full
> >     >     >     addresses in the Squirrelmail config if I remember right.
> >     >     Look in
> >     >     >     the mailing list archives - I know this topic came up
> >     a year or
> >     >     >     two ago.
> >     >     >
> >     >     >
> >     >
> >     >
> >
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> >     installations.
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