Eric:

Any chance the recipient who is not getting the attachments is on Exchange 2010 or Exchange 2013?

I ask because both of these versions of Exchange will silently strip in-line attachments. Thus, depending upon how the attachment was inserted, Exchange may be the culprit.

Dan



On 4/28/2014 12:59 PM, Eric Broch wrote:

Hello list,

I've got an issue with attachments being stripped from emails. I don't think this is a QMT problem, but I'm trying here to cover all bases. Please bear with me.

Here's the scenario:

Remote senders transmit email to local recipients on our QMT host with PDF and DWG files attached. I've tracked these emails in the SMTP log through the Send log where I see the email delivered with size consistent with attachment present. I also see the emails with the questionable attachments scanned in the Clamd log. I've contacted the DSPAM users list where I've been told that DSPAM doesn't strip anything from email.

I've discussed this with the client and they insist that their email client antivirus (AVAST) logs all questionable attachments before 'doing' anything with them.

As stated earlier, I don't believe that the QMT host is the problem, but being at my wits end, I wanted to submit this issue to this user's list in hopes of gaining insight. Any help or suggestions would be appreciated.

Eric



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