Hi Jeff, 
Did you check if other type do the same? Like a photo, word etc? 

> On Feb 6, 2024, at 15:04, Jeff Koch <jeffk...@intersessions.com> wrote:
> 
> 
> Hi List:
> 
> One of our users receives email with large excel file attachments - over 20MB 
> - from a gmail and Outlook accounts. He reported that with these very large 
> emails he's getting multiple copies with a new copy coming every couple of 
> hours.
> 
> I checked his inbox and these are identical complete emails except for the 
> 'part' codes withing the email body. It seems as if gmail is not getting the 
> proper message received response from out QMT mailserver and, as a result, 
> resend the email.
> 
> Has anybody else seen something like this?  I don't think it's a timeout on 
> our end because the emails are complete. Nor is it a size issue since we have 
> databytes set to 60 MB.
> 
> Any ideas on what I should look at?
> 
> Regards, Jeff Koch
> 
> 
> 
> 

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