Hey, What you need to do in the future is make a trip to the service shop and verify the chair is working b4 you sign or do anything. Also when you talk to someone over the phone ask to speak to the service tech, the vendors dont know or care. I feel for your situation, as much as they charge for a chair it should be right. Ron c7
--- On Wed, 12/16/09, Danny Hearn <[email protected]> wrote: From: Danny Hearn <[email protected]> Subject: Re: [QUAD-L] My chair repair, Again To: "Greg" <[email protected]>, [email protected] Date: Wednesday, December 16, 2009, 6:45 PM wow, you have had some rotten luck with the repair folks, Dan From: Greg <[email protected]> To: [email protected] Sent: Wed, December 16, 2009 6:36:16 PM Subject: [QUAD-L] My chair repair, Again They delivered my chair today, again, and for the second time it’s not right. The first time it was delivered the joystick functions were not programmed to tilt/recline/etc. and the 4 way button only 2 of them worked. So today all the 4 way buttons worked, tilt, recline, seat elevator, legrests, but they never programmed the joystick to do the functions. He said that the shop they sent something to set it to default. But of course he doesn’t realize that’s why I sent the chair back and called them to verify they would fix it. Oh plus the chair’s seat tips forward pretty good and from the back the top half of the chair tip slightly to one side. But other than that it’s fine… Greg
